About The Position

The General Cleaner performs a variety of cleaning activities in assigned buildings and facilities, keeping them clean, sanitary, and orderly, and performs other tasks related to the area of assignment. Duties include cleaning and sanitizing rooms, bathrooms, floors, common areas, food-court areas, and outdoor grounds; replenishing dispensers; removing trash; and inspecting completed work. The role may also include floor-care tasks such as stripping and waxing floors, carpet extraction and bonneting, and auto-scrubbing and buffing floors. The cleaner is expected to provide courteous customer service, work quietly, maintain a neat appearance, remain in the assigned work area unless directed otherwise, report broken or out-of-order items to a supervisor, and advise the supervisor if assigned work is incomplete at the end of the shift. Other duties may be assigned or directed by the supervisor and/or Account Manager.

Requirements

  • Knowledge of basic janitorial work operations, methods, materials, and equipment.
  • Knowledge of basic safe work practices and the use of toxic and non-toxic chemicals according to MSDS sheets.
  • Ability to understand and follow oral and written instructions, including written instructions and warning labels on cleaning chemicals.
  • Ability to communicate sufficiently with coworkers and supervisors.
  • Ability to operate powered and non-powered janitorial equipment.
  • Ability to maintain the physical condition required for assigned duties, including prolonged walking, standing, or sitting; lifting and carrying equipment, supplies, and trash weighing 1–30 pounds; pushing and pulling with both hands and arms using 5–35 pounds of force; climbing stairs and ladders; bending, twisting, balancing, kneeling, crouching, crawling, reaching overhead, handling, grasping, and fingering.
  • Ability to use sight, depth perception, and hand-eye coordination to perform cleaning tasks, operate equipment, and maintain safety standards.

Responsibilities

  • High-dust surfaces above shoulder height, including lights, curtain tips, vents, and ledges.
  • Sanitize surfaces below shoulder height and spot-clean fingerprints, smudges, and windows using appropriate cleaning solutions.
  • Clean bathrooms, including sinks and toilets; check and refill soap and paper dispensers as needed.
  • Empty trash cans, wipe them when needed, and replace liners.
  • Dust or vacuum floors, including under furniture, and clean dust-mop heads and dispose of collected dust.
  • Clean and inspect outdoor grounds throughout the day, including ash urns, trash cans, sidewalks, flower beds, curb lines, parking lots, benches, vending machines, window ledges, and public-area glass; remove gum and spot-clean spills.
  • Dust-mop and spot-mop hallways and public common areas; clean glass, planters, window areas, corners, and edges.
  • Clean and sanitize food-court tables, return chairs beneath tables, spot-clean spills, empty trash, collect and wash dirty trays, and police outdoor eating areas.
  • Sanitize floors with the proper germicidal solution, cleaning under furniture and behind doors while working toward the exit.
  • Inspect completed rooms, review cleaning steps, check furniture placement, and make corrections as needed.
  • Clean halls, lobbies, stairs, water fountains, and furniture; perform wall spotting and high dusting daily.
  • Knock before entering an occupied room; be friendly and courteous, answer questions or refer customers to someone who can help, and work quietly to minimize noise.
  • Stay in the assigned work area unless directed elsewhere by a supervisor, maintain a clean and neat personal appearance, and report broken items or incomplete assignments to the supervisor.
  • Perform other assigned duties, potentially including floor stripping and waxing, carpet extraction and bonneting, and floor auto-scrubbing and buffing.
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