About The Position

The General Cleaner performs a variety of cleaning activities in assigned buildings and facilities, keeping them clean, sanitary, and orderly, and completes other tasks related to the assignment. Duties include cleaning and sanitizing surfaces, bathrooms, floors, common areas, food-court spaces, and outdoor grounds; emptying and relining trash cans; and checking and replenishing soap and paper dispensers. The cleaner uses appropriate cleaning solutions, tools, and equipment, follows safe work practices and chemical instructions, and inspects completed work to ensure the space is clean and furniture is properly placed. The role requires courteous customer service, quiet and professional conduct, attention to assigned work areas, and reporting broken or out-of-order items to a supervisor. Additional duties may be assigned by a supervisor or Account Manager and may include floor stripping and waxing, carpet extraction and bonneting, and floor auto-scrubbing and buffing.

Requirements

  • Knowledge of basic janitorial work, including methods, materials, and equipment.
  • Knowledge of basic safe work practices and the use of toxic and non-toxic chemicals in accordance with MSDS sheets.
  • Ability to understand and follow oral and written instructions.
  • Ability to communicate sufficiently with coworkers and supervisors.
  • Ability to operate powered and non-powered janitorial equipment.
  • Ability to interpret written instructions and warning labels on cleaning chemicals.
  • Ability to maintain the physical condition needed to perform the assigned duties, including walking, standing or sitting for extended periods; lifting and carrying 1–30 pounds; pushing and pulling with 5–35 pounds of force; climbing stairs and ladders; bending, twisting, balancing, kneeling, crouching, crawling, and reaching overhead.
  • Ability to reach, handle, grasp, and finger while operating equipment, using hand and power tools, and cleaning surfaces.
  • Sight, depth perception, and hand-eye coordination sufficient to perform cleaning tasks, operate equipment, use tools, and maintain safety standards.

Responsibilities

  • High-dust surfaces above shoulder height, including lights, door areas, vents, and ledges.
  • Sanitize surfaces below shoulder height and spot-clean fingerprints, smudges, and windows using appropriate solutions.
  • Clean bathrooms, including sinks and toilets, and check and refill soap and paper dispensers as needed.
  • Empty trash cans, wipe them when necessary, and replace liners.
  • Dust-mop or vacuum floors, including under furniture, and clean the mophead and dispose of collected dust.
  • Clean and inspect outdoor areas, including ash urns, trash cans, sidewalks, flower beds, curbs, parking lots, benches, vending machines, window ledges, and public-area glass.
  • Dust-mop and spot-mop hallways and maintain public common areas, planters, glass, window areas, corners, and edges.
  • Clean, remove trash from, and sanitize food-court tables; return chairs to their places; remove dirty trays for washing; and police outdoor eating areas.
  • Sanitize floors using the appropriate germicidal solution, working from the back of the room toward the exit and mopping under furniture and behind doors.
  • Inspect completed rooms, check furniture placement, and correct issues as needed.
  • Clean halls, lobbies, stairs, water fountains, and furniture; perform wall spot cleaning and high dusting daily.
  • Provide courteous customer service, answer or refer questions, work quietly, and remain in the assigned work area unless directed otherwise.
  • Report broken or out-of-order items and notify the supervisor if assigned work is not completed by the end of the shift.
  • Perform other assigned duties, potentially including floor stripping and waxing, carpet extraction and bonneting, and floor auto-scrubbing and buffing.
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