About The Position

The General Cleaner performs a variety of cleaning activities in assigned buildings and facilities to keep them clean, sanitary, and orderly, along with other tasks related to the assigned area. Duties include high dusting, sanitizing and spot cleaning, bathroom cleaning, emptying trash, dust mopping or vacuuming, floor sanitizing, and inspecting completed work. The role also involves maintaining grounds, public common areas, and food court spaces. Other duties may be assigned by the supervisor or Account Manager, including floor stripping and waxing, carpet extraction and bonneting, and floor auto-scrubbing and buffing. The cleaner is expected to provide courteous customer service, work quietly, maintain a neat personal appearance, stay in the assigned work area unless directed otherwise, report broken or out-of-order items, and notify the supervisor if assigned work is not complete by the end of the shift.

Requirements

  • Knowledge of basic janitorial work operations.
  • Knowledge of basic methods, materials, and equipment used in janitorial work.
  • Knowledge of basic safe work practices.
  • Knowledge of the use of toxic and non-toxic chemicals, including reference to MSDS sheets.
  • Ability to understand and follow oral and written instructions.
  • Ability to communicate sufficiently with co-workers and supervisors.
  • Ability to operate powered and non-powered janitorial equipment.
  • Ability to interpret written instructions and warning labels on cleaning chemicals.
  • Ability to maintain the physical condition needed to perform the assigned duties, including walking, standing, or sitting for extended periods; lifting and carrying equipment, supplies, and trash weighing 1–30 lbs.; pushing and pulling with both hands and arms while exerting 5–35 lbs. of force; climbing stairs and ladders; bending, twisting, balancing, kneeling, crouching, and crawling; and reaching, handling, grasping, and fingering throughout the shift.
  • Ability to see well enough to perform cleaning tasks and maintain safety standards, including depth perception and hand-eye coordination for equipment and tool use.

Responsibilities

  • High dust surfaces above shoulder height, including lights, door areas, curtain tips, vents, and ledges; clean the high duster after use.
  • Sanitize surfaces below shoulder height and spot clean fingerprints, smudges, and windows using appropriate solutions.
  • Clean bathrooms, including sinks and toilets; clean and check soap and paper dispensers and refill them as needed.
  • Empty trash cans, wipe them if needed, and replace liners.
  • Dust mop or vacuum floors, including under furniture, and clean and dispose of dust appropriately.
  • Clean and check outside areas several times during the day, including ash urns, trash cans, sidewalks, flower beds, curb lines, parking areas, benches, vending machines, window ledges, and public-area glass; address spills, gum, dust, and cobwebs.
  • Dust mop and spot mop main hallways; clean glass several times during the day, maintain planters, and check corners and edges for dirt and debris.
  • Clean food court tables and sanitize them, return chairs to their places, spot clean spills, empty and clean trash cans, and police outside eating areas.
  • Move accumulated dirty trays to the wash room, clean them using the tray power washer, and stack clean trays for reuse.
  • Sanitize floors using the proper germicidal solution, working from the back of the room and mopping under furniture and behind doors.
  • Inspect completed rooms, review cleaning steps, check furniture placement, and make corrections as needed.
  • Clean halls, lobbies, stairs, water fountains, and furniture; perform wall spotting and high dusting daily.
  • Knock before entering an occupied room, interact courteously with customers, answer questions or refer customers to someone who can help, and reduce noise while working.
  • Report broken or out-of-order items to the supervisor and report incomplete assignments at the end of the shift.
  • Perform other duties as assigned or directed, which may include floor care such as stripping and waxing, carpet extraction and bonneting, and floor auto-scrubbing and buffing.
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