General Administrator - 12 Month Contract

MCAP

1d

About The Position

The General Administrator provides administrative support to underwriting staff to enhance service levels. The role supports mortgage originations through all phases of the underwriting process by allocating incoming documents from brokers and solicitors across a variety of systems, identifying inbound documents, and assigning them to the appropriate deals for all brands. The administrator also carries out other assigned administrative and project duties with integrity and responsibility.

Productivity is measured against service-level objectives for document allocation: tasks completed within two hours meet the target, within 1.5 hours meet the target-plus level, and within one hour are outstanding.

This is a 12-month contract, full-time position in Toronto, Ontario, in the Residential department. The salary range is $38,000–$47,000. MCAP describes its workplace as a dynamic, entrepreneurial environment and offers competitive total rewards, continuous learning and development, and opportunities for career development.

Requirements

• Data-entry experience.
• General understanding of mortgages.
• Exceptional oral and written communication skills.
• Excellent organizational and time-management skills.
• Ability to multitask in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Proven ability to foster relationships.
• Self-driven and motivated, with the ability to work independently and in a team environment.
• Carries out duties with integrity and takes responsibility for actions.
• Accurate and detail-oriented.
• Strong work ethic; reliable and dependable.
• Proficient in Microsoft Office applications, including Word and Excel.
• High school diploma.

Nice To Haves

• Post-secondary education preferred.

Responsibilities

• Allocate incoming documents from brokers and solicitors across a variety of systems.
• Identify inbound documents and assign them to the appropriate deals for all brands.
• Provide administrative support to underwriting staff and support mortgage originations throughout the underwriting process.
• Carry out additional assigned administrative duties with integrity and responsibility.
• Carry out additional assigned project duties with integrity and responsibility.
• Meet document-allocation service-level objectives: target within two hours, target-plus within 1.5 hours, and outstanding within one hour.

Benefits

• Competitive total rewards offering.
• Continuous learning and development, including formal and informal training.
• Exciting opportunities in a dynamic, entrepreneurial environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED