Geek Squad Installation Helper

Best Buy • Lake Charles, LA

10d

About The Position

As a Geek Squad Installation Helper, also known internally as a Cadet, you travel from a Best Buy store to clients’ homes to assist a seasoned Agent with delivery and basic installation of technology products. You provide service intended to exceed client expectations by handling appointments with care, asking questions to enhance the experience, and promptly following up on recommendations. The role offers an opportunity to learn about Geek Squad products and services and develop skills through training and on-the-job experience.

Best Buy describes its purpose as enriching lives through technology by humanizing and personalizing technology solutions in stores, online, and in customers’ homes. The company emphasizes employee support, inclusion, and equal opportunity.

Requirements

• Experience actively using and learning about consumer electronics.
• Ability to work successfully as part of a team.
• Ability to prioritize and multitask in a fast-paced environment.
• Ability to work a flexible schedule, including holidays, nights, and weekends.
• Must be at least 21 years old.
• Must have a current, valid driver’s license.
• Must have no more than two moving violations and/or at-fault accidents within the past three years.
• Must have no DUI/DWI or reckless-driving violations in the past three years.
• Ability to lift 75 pounds with or without reasonable accommodation and up to 150 pounds with help.

Nice To Haves

• Six months of consumer electronics experience in sales, operations, or technology services.

Responsibilities

• Perform duties in clients’ homes, including delivery, installation, and networking, primarily focused on home theater technology.
• Keep in contact with clients to share diagnostic discoveries and recommend ways to protect their devices.
• Help manage inventory and maintain vehicles.
• Provide feedback and training to store teams and assist with in-store repairs.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leave of absence options and potential pay sources, subject to eligibility and applicable circumstances.
• Paid time off for eligible full-time and part-time employees, based on work location, employment status, pay classification, and service.
• Certain roles may be eligible for incentive pay, subject to eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed