Geek Squad Installation Helper

Best Buy • Niles, OH

8d

About The Position

As a Geek Squad Installation Helper, also known internally as a Cadet, you’ll travel from a Best Buy store to clients’ homes to assist a seasoned Agent with technology deliveries and basic installations. You’ll provide attentive service, ask questions to enhance clients’ experiences, and follow up promptly on recommendations. The role offers an opportunity to build a career with Geek Squad and develop product and service knowledge through training and on-the-job experience.

The work includes delivery, installation, and networking in clients’ homes, with a primary focus on home theater technology. You’ll also help manage inventory and vehicle maintenance, provide feedback and training to store teams, and assist with in-store repairs.

Requirements

• Experience actively using and learning about consumer electronics.
• Ability to work successfully as part of a team.
• Ability to prioritize and multitask in a fast-paced environment.
• Ability to work a flexible schedule, including holidays, nights, and weekends.
• Must be at least 21 years old.
• Must have a current, valid driver's license.
• Must have no more than two moving violations and/or at-fault accidents within the past three years.
• Must have no DUI/DWI or reckless driving violations in the past three years.
• Ability to lift 75 pounds with or without reasonable accommodation and up to 150 pounds with help.

Nice To Haves

• Six months of consumer electronics experience in sales, operations, or technology services.

Responsibilities

• Perform delivery, installation, and networking duties for clients in their homes, primarily involving home theater technology.
• Maintain contact with clients to share diagnostic discoveries and recommend ways to protect their devices.
• Help manage inventory and vehicle maintenance.
• Provide feedback and training to store teams.
• Assist with in-store repairs.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources, subject to eligibility.
• Intermittent or reduced-schedule leave for certain medical or family care leaves.
• Paid time off for eligible full-time and part-time employees, subject to applicable factors.
• Incentive pay may be available for certain roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed