Geek Squad Installation Helper

Best Buy • New York, NY

5d

About The Position

As a Geek Squad Installation Helper, also known internally as a Cadet, you travel from a Best Buy store to clients’ homes to assist a seasoned Agent with technology delivery and basic installation. You provide service that exceeds clients’ expectations by handling appointments carefully, asking questions to improve their experience, and promptly following up on recommendations. The role offers an opportunity to build a career with Geek Squad and develop product and service knowledge through training and on-the-job experience.

The position involves work in clients’ homes, primarily focused on home theater technology, as well as inventory and vehicle support, feedback and training for store teams, and assistance with in-store repairs.

Requirements

• Experience actively using and learning about consumer electronics.
• Ability to work successfully as part of a team.
• Ability to prioritize and multitask in a fast-paced environment.
• Ability to work a flexible schedule, including holidays, nights, and weekends.
• Must be at least 21 years old.
• Must have a current, valid driver’s license.
• Must have no more than two moving violations and/or at-fault accidents within the past three years.
• Must have no DUI/DWI or reckless driving violations in the past three years.
• Ability to lift 75 pounds with or without reasonable accommodation and up to 150 pounds with help.

Nice To Haves

• Six months of consumer electronics experience in sales, operations, or technology services.

Responsibilities

• Perform duties in clients’ homes, including delivery, installation, and networking, primarily for home theater technology.
• Keep in contact with clients to share diagnostic discoveries and recommend ways to protect their devices.
• Help manage inventory and maintain vehicles.
• Provide feedback and training to store teams.
• Assist with in-store repairs.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources, based on eligibility.
• Paid time off for eligible full-time and part-time employees, subject to location, employment status, salary or hourly status, and years of service.
• Certain roles may be eligible for incentive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed