Geek Squad Installation Helper

Best Buy • Glen Allen, VA

13d • $15 - $20 • Onsite

About The Position

As a Geek Squad Installation Helper, also known internally as a Cadet, you travel from a Best Buy store to clients’ homes and assist a seasoned Agent with technology deliveries and basic installations. You provide client service by handling appointments with care, asking questions to enhance the client experience, and following up promptly on recommendations. The role offers the opportunity to build a Geek Squad career through product and service learning, training, and on-the-job experience.

The work includes home delivery, installation, and networking, with a primary focus on home theater technology. You also help manage inventory and vehicle maintenance, provide feedback and training to store teams, and assist with in-store repairs.

Requirements

• Experience actively using and learning about consumer electronics.
• Ability to work successfully as part of a team.
• Ability to prioritize and multitask in a fast-paced environment.
• Ability to work a flexible schedule, including holidays, nights, and weekends.
• Must be at least 21 years old.
• Must have a current, valid driver’s license.
• Must have no more than two moving violations and/or at-fault accidents within the past three years.
• Must have no DUI/DWI or reckless driving violations in the past three years.
• Ability to lift 75 pounds with or without reasonable accommodation and up to 150 pounds with help.

Nice To Haves

• Six months of consumer electronics experience in sales, operations, or technology services.

Responsibilities

• Assist a seasoned Agent with technology delivery and basic installation at clients’ homes.
• Perform delivery, installation, and networking duties, primarily involving home theater technology.
• Maintain contact with clients to share diagnostic discoveries and recommend ways to protect their devices.
• Help manage inventory and maintain vehicles.
• Provide feedback and training to store teams.
• Assist with in-store repairs.
• Handle client appointments with care, ask questions to enhance the client experience, and promptly follow up on recommendations.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leave of absence options and potential pay sources, subject to eligibility and applicable circumstances.
• Intermittent or reduced-schedule leave for certain medical or family care leaves.
• Paid time off for eligible full-time and part-time employees, subject to applicable conditions.
• Certain roles may be eligible for incentive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed