GCU Proctor - Academic Compliance

Grand Canyon University • Phoenix, AZ

10d • Onsite

About The Position

Grand Canyon University! One of Arizona’s leading institutions of higher learning. Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University. The GCU test proctor delivers essential proctoring services, upholding regulatory standards for everyone and fostering a secure, supportive testing environment that empowers every test-taker to succeed. What you will do: Provides high quality customer service, reception, and accurate intake for all exam candidates for the GCU Testing Center. Utilizes professional proctoring procedures to support a secure exam environment. . Administers and processes online exams, department make up exams, special accommodation exams and other external exams as assigned. Follow all exam security protocol at all times. Maintains credentials necessary to administer any high-stakes certification examinations. This requires the completion of any annual qualifications exams and maintains certification by consistently following exam protocol. Ensures a safe and supportive learning environment by complying with all governing regulatory guidelines, be they departmental or outside regulatory bodies. Assists in troubleshooting basic technology problems affective exam administration. Assists with basic clerical work, data entry and other support projects as directed. Responsible for maintaining exam center in a professional ready state, e.g., maintaining needed equipment, furniture and overall state of exam center. Performs other duties as assigned.

Requirements

• Bachelor’s Degree from a regionally accredited college or university.
• Some work experience in a high-volume customer service role.
• Must be willing to have a flexible work schedule; including evening and weekend hours if needed.
• Must be able to pass pre-employment background check
• Must be able to obtain certifications required based upon the designated exam center’s requirements.
• Must be able to sit for long periods of time and also escort candidates to and from the testing room.
• Must be able to bend, stoop and lift to 20 lbs with reasonable accommodation.
• Must be comfortable in a quiet testing environment, hear soft voices, and see details from a distance.
• Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Responsibilities

• Provides high quality customer service, reception, and accurate intake for all exam candidates for the GCU Testing Center.
• Utilizes professional proctoring procedures to support a secure exam environment.
• Administers and processes online exams, department make up exams, special accommodation exams and other external exams as assigned.
• Follow all exam security protocol at all times.
• Maintains credentials necessary to administer any high-stakes certification examinations.
• Ensures a safe and supportive learning environment by complying with all governing regulatory guidelines, be they departmental or outside regulatory bodies.
• Assists in troubleshooting basic technology problems affective exam administration.
• Assists with basic clerical work, data entry and other support projects as directed.
• Responsible for maintaining exam center in a professional ready state, e.g., maintaining needed equipment, furniture and overall state of exam center.
• Performs other duties as assigned.

Benefits

• Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan.
• Generous time off plan and 11 paid holidays.
• Paid time off to volunteer in the community or at GCU sponsored events.
• Free covered parking.
• We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program.
• Free on-site gyms on campus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1-10 employees