Exam Proctor

Grand Canyon University•Pleasant Prairie, WI

21h

About The Position

Orbis Education partners with universities to expand their pre-licensure healthcare programs, producing thousands of highly trained graduates ready to enter the workforce. Employment is contingent upon the satisfactory outcome (as determined by the organization) of pre-employment screening activities, including a background check. For assistance with your job application please use our External Candidate Job Application Guide. Orbis Education is a wholly owned subsidiary of Grand Canyon Education.

Requirements

Excellent teamwork, communication, and organizational skills; positive attitude required
Holds high degree of integrity, professionalism and confidentiality
Expertise in Microsoft Office Suite, Windows applications, internet and email
Must be able to collaborate well with others
Self-directed personality with the ability to adapt to changing needs and priorities on a daily basis
Ability to perform multiple tasks efficiently and effectively; ability to learn quickly
Ability to follow established procedures and protocols
Ability to maintain a controlled environment when computer and exam issues occur
Must have strong customer service skills
Must be prompt and have a sense of time limits
Experience with MS Office software and Windows environments
High school diploma or equivalent required

Nice To Haves

Experience in a higher education environment is strongly preferred, but not required
Experience with Learning Management (LMS) and Learning Content Management Systems (LCMS) is strongly preferred, but not required
College degree preferred

Responsibilities

Maintain computer testing room(s)
Prepare room in advance of scheduled exams
Monitor computers; assure operational status; troubleshoot common problems
Restore testing area to its previous arrangement prior to exiting following exams
Manage test scheduling and related procedures
Apply technical knowledge and skills for problem solving, trouble shooting and continuous improvement of process and procedures related to delivery of the online nursing program
Develop exam schedule
Proctor computer-based exams
Validate appropriate identification as necessary for admission to exam
Help students log in to necessary exam
Troubleshoot testing issues as necessary
Monitor exam process and progress
Enforce all rules and regulations as necessary
Follow established protocol for integrity breaches
Provide technical assistance
Maintain and update knowledge of current operating technology
Provide administrative support
Perform various tasks, assignments, and projects as directed by site and nursing administration
Perform additional duties as requested by nursing faculty
Maintain and manage individual and group scheduling and calendars
Manage phone calls, both incoming and outgoing
Perform inventory control and purchase supplies and equipment for site