GC Retail Operations Associate Store 261

Guitar Center • Anchorage, AK

21d

About The Position

Guitar Center’s Operations Associate helps create an inclusive, customer-focused environment that supports the company’s mission of nurturing lifelong musicians and enabling people to experience the joy of creating music. The role is responsible for shipping and receiving stock and shipments, administering daily operational tasks, and ensuring products are merchandised to support a positive customer experience. Duties include inventory control, cycle counts, stocking and merchandising to a planogram, signage and price-sign placement, cash handling, and shrink awareness and control. Additional duties may be assigned.

Successful associates collaborate and build effective working relationships, provide excellent customer service, show initiative, and manage priorities with strong attention to detail in a fast-paced environment. They learn and follow protocols to protect people and assets and can use retail technology, systems, equipment, and computer programs to meet communication, customer-service, and business needs.

Requirements

• Basic understanding of Microsoft Office suite, including Word, Excel, PowerPoint, and Outlook.
• Ability to work in a loud environment for 5–8 hours.
• Ability to work weekends, holidays, and evenings.
• Ability to lift up to 40 lbs.
• Ability to collaborate, work as part of a team, and build good working relationships.
• Customer-service skills and ability to connect with customers in a meaningful way.
• Initiative, ability to learn quickly, and interest in learning about the entire business.
• Organizational skills, attention to detail, and ability to manage priorities and complete tasks promptly in a fast-paced environment.
• Ability to learn and follow protocols and guidelines to protect assets and people.
• Ability to navigate and learn new technology, retail systems, equipment, and computer programs.

Responsibilities

• Perform tasks related to inventory control.
• Ship and receive gear and other items.
• Prepare and execute inventory cycle counts.
• Stock and merchandise products according to a planogram.
• Print and place signage and price signs (POP).
• Handle cash.
• Maintain shrink awareness and control.
• Administer daily operational tasks and help ensure products are merchandised for a positive customer experience.
• Perform additional duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Company 401(k) match
• Mental health support
• Paid sick time
• Paid holidays
• Paid vacation time
• Employee discount program
• Tuition reimbursement options
• Gig leave for employee musicians to take time off for a tour and return to their job

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed