Gastroenterology Area Business Manager - Northeast

Pfizer • Uniondale, NY

6d • $139,000 - $280,400

About The Position

The Gastroenterology Area Business Manager (ABM) reports to the RBD and works with customer-facing and headquarters teams across the organization. The ABM leads and supervises 6–10 representatives, oversees sales performance for the area’s business portfolio, and uses knowledge of the area landscape to assess stakeholders and future market trends. The role includes regular in-field and virtual coaching and observation, frequent customer contact, and close partnership with marketing and channel colleagues. The ABM ensures compliant execution, promotes understanding of relevant policies and guidance, and advances a culture of integrity.

The ABM is responsible for district operations, business planning, budgets, and performance, while contributing to marketing strategy and monitoring field execution. The role builds customer and stakeholder relationships, supports key account development, collaborates across functions, and uses analytics and digital tools to improve customer engagement and business results. The manager develops representatives’ skills and performance, especially for hybrid selling and virtual engagement, and fosters team accountability, morale, feedback, and continuous improvement.

The position requires travel as needed to develop internal and external relationships. The annual base salary range is $139,000–$280,400, with an additional sales incentive bonus. Pfizer offers comprehensive benefits, and relocation assistance may be available based on business needs and eligibility. Applicants must be authorized to work in the United States; U.S. work visa sponsorship is not available.

Requirements

• Bachelor’s degree required.
• At least 3–5 years in a position demonstrating leadership across peer and customer groups.
• Valid U.S. driver’s license and a driving record compliant with company standards; a DUI/DWI or other impaired-driving citation within the past 7 years disqualifies the candidate.
• Demonstrated ability to influence and collaborate with peers, develop and coach others, oversee and guide colleagues’ work, achieve meaningful outcomes, and create business impact.
• Strong organizational and analytical skills, including the ability to draw appropriate conclusions from sales data and call-reporting software or applications and adapt to Pfizer’s long-term technology model.
• Ability to think strategically and execute effectively to deliver results.
• Strong collaborative and motivational leadership and internal stakeholder management skills.
• Enterprise thinking and ability to anticipate consequences.
• Excellent facilitation skills.
• Candidates must be authorized to work in the United States by any employer and have permanent U.S. work authorization; U.S. work visa sponsorship is unavailable.

Nice To Haves

• Previous pharmaceutical, biotech, or medical marketing/sales experience preferred.
• Experience with key thought leaders or high-influence customers in large group practices, hospitals, or managed care organizations preferred.
• MBA or relevant graduate degree preferred.
• Five or more years of people-management experience preferred, with ability to develop and motivate others, lead through change, and deliver on Pfizer business imperatives.
• Specialty experience and expertise strongly preferred.
• Ability to develop and reinforce team expertise across a broader portfolio of content and demonstrate a Science First mindset.
• Cross-functional collaboration mindset supporting the One Pfizer commitment to customers.
• Feedback-culture mindset and ability to identify improvements related to new Rep 2.0 responsibilities.
• Additional digital and L&C training, including adherence to contracting permissions and guidelines.
• Ability to model and lead change, agility, and adaptability.
• Strength in customer engagement and coaching in a hybrid environment, including virtual and digital tools, advanced virtual communication, data-driven resource management, and multimodal coaching.

Responsibilities

• Supervise district operations, including hiring, in-person and virtual coaching, representative development, performance management, and assignment of priority accounts; manage 6–10 representatives.
• Develop and implement district strategic plans and business plans, and manage district budgets in alignment with RBD expectations.
• Plan, organize, and monitor performance to achieve the business potential of the District and RBU.
• Ensure effective use of promotional materials; contribute to annual marketing plans, monitor implementation in the field, and assess marketing activities.
• Analyze data proactively to identify market trends.
• Identify, motivate, and develop key account opportunities that affect regional or national business.
• Build relationships with customers, including KOLs, and stakeholders such as district and regional management teams, channel partners, and cross-functional colleagues; use content appropriately for engagement.
• Develop external advocates and contribute to advocacy and community engagement as needed.
• Promote cross-functional collaboration to meet customer needs while ensuring representatives respect compliance guardrails.
• Coach representatives on connecting cross-functional colleagues to address customer needs and using digital tools, including digital triage applications.
• Plan and conduct action-plan and other meetings with district management teams, channel partners, and cross-functional partners.
• Collaborate effectively on integrated account teams and partner with Marketing on strategies, business imperatives, and objectives during the Op Plan process.
• Build effective relationships and support face-to-face selling across Pfizer markets and customers through cross-functional partnerships.
• Lead cross-functional partnerships to ensure patient services are met as needed.
• Maintain advanced product, portfolio, disease-state, and market knowledge to answer customer and representative questions accurately.
• Operate digital and virtual tools and platforms expertly, and use insights from analytics tools such as 360-degree customer insights.
• Use advanced virtual communication skills, including empathy, listening, and probing questions, and maintain a systematic approach to virtual engagement with clear agendas and follow-ups.
• Maintain a growth and entrepreneurial mindset, identify opportunities to improve the hybrid representative model, and flexibly allocate time between in-person and virtual engagements to maximize HCP engagement.
• Coach and counsel district team members to improve performance and selling skills, product knowledge, and capabilities, including business planning in a hybrid environment.
• Maintain visibility into individual sales representative planning.
• Ensure personal and team compliance with applicable policies and processes; escalate issues as necessary and uphold integrity.
• Implement and uphold district standards with sales colleagues.
• Apply situational leadership and use varied coaching methods across in-person and virtual engagements to build hybrid representative capabilities.
• Build team culture, engagement, and morale in a hybrid environment.
• Promote feedback and continuous improvement to assess customer experience, using methods such as virtual pulse surveys, team barometers, and customer feedback.
• Set team goals and hold members accountable for time management, technical knowledge, communication, compliance, technology use, and new virtual engagement objectives.

Benefits

• 401(k) plan with Pfizer matching contributions and an additional Pfizer Retirement Savings Contribution.
• Paid vacation, holidays, and personal days.
• Paid caregiver, parental, and medical leave.
• Medical, prescription drug, dental, and vision coverage.
• Sales incentive bonus.
• Relocation assistance may be available based on business needs and eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager