Part-Time Gas Station Cashier/Customer Service Representative

Hassan & Sons Inc•Truckee, CA

10h•$0 - $20

About The Position

Under the general supervision of the Store Manager and District Operations Manager, the Customer Service Representative supports daily store operations while upholding the company’s commitment to exceptional customer service. The role is responsible for cashiering, maintaining store presentation, ensuring food and beverage quality, and fostering a safe and welcoming environment for customers. The CSR represents H&S Energy by creating a positive experience for guests through friendly interactions, product knowledge, and efficient service. The position works 3 PM–11 PM, 2–3 days a week.

Requirements

Strong customer service and communication skills.
Ability to multitask and stay organized in a fast-paced setting.
Self-motivated and dependable, with strong follow-through and attention to detail.
Ability to follow direction, take initiative, and remain professional under pressure.
Comfort using computers and POS systems.
Flexible availability, including nights, weekends, and holidays.
Ability to stand, walk, bend, and lift up to 50 lbs; use hands, arms, and vision to operate POS systems and restock merchandise.
Ability to work indoors and outdoors in various weather conditions and communicate clearly in person and over the phone.

Nice To Haves

High school diploma or equivalent.
Previous experience in retail, food service, or customer-facing roles.
Basic knowledge of POS systems and cash-handling procedures.
CPR and First Aid training.
Basic Microsoft Office skills.

Responsibilities

Greet customers professionally and provide friendly, efficient, and accurate service.
Follow the company’s Four Steps of Customer Service and communicate promotions, loyalty programs, and product recommendations.
Represent the company professionally in appearance, communication, and conduct.
Operate the POS system for cash, credit, and debit transactions; issue receipts, provide correct change, and process refunds or exchanges according to policy.
Perform safe drops, cash counts, and drawer balancing, and verify identification for age-restricted items and credit transactions.
Stock and organize shelves, coolers, and displays; maintain signage and pricing accuracy; remove expired, damaged, or recalled items and report discrepancies.
Keep the sales floor, counters, and displays neat, clean, and clutter-free.
Prepare and maintain self-serve and ready-to-eat food and beverage stations, follow food safety and temperature guidelines, and clean and sanitize equipment.
Maintain cleanliness throughout the facility, including restrooms, fueling areas, and trash disposal.
Refill windshield washer stations, paper towels, and pump squeegees.
Follow safety procedures and emergency response protocols, know shutoff systems, and promptly report equipment malfunctions or hazards.
Follow the shift duties checklist and assist with car wash operations when applicable.
Perform other job-related duties as assigned by management.