Part-time Gas Station Cashier/Customer Service Representative
About The Position
The part-time Customer Service Representative (CSR) supports daily gas station store operations under the general supervision of the Store Manager and District Operations Manager. The CSR delivers welcoming, efficient customer service and helps maintain store presentation, food and beverage quality, and a safe environment. Responsibilities include cashiering and POS transactions, cash handling, stocking and merchandising, preparing and maintaining food and beverage stations, cleaning the facility, and following safety procedures. The role may also assist with car wash operations if applicable and perform other job-related duties as assigned. The position involves swing shifts from 2:00 PM to 10:30 PM and 4:00 PM to 8:30 PM, on Fridays, Saturdays, and Sundays, with 2–4 shifts per week. The work takes place indoors and outdoors in a retail fuel environment and may involve exposure to changing weather, cleaning chemicals, fuel fumes, and typical environmental noise.
Requirements
- Strong customer service and communication skills.
- Ability to multitask and stay organized in a fast-paced setting.
- Self-motivated and dependable, with strong follow-through and attention to detail.
- Ability to follow direction, take initiative, and maintain professionalism under pressure.
- Comfort using computers and POS systems.
- Ability to work effectively in a team environment.
- Flexible availability, including nights, weekends, and holidays.
- Ability to meet the physical demands of frequent standing, walking, bending, and lifting up to 50 pounds.
- Ability to work indoors and outdoors in various weather conditions.
- Ability to communicate clearly and effectively in person and over the phone.
Nice To Haves
- High school diploma or equivalent.
- Previous experience in retail, food service, or customer-facing roles.
- Basic knowledge of POS systems and cash-handling procedures.
- CPR and First Aid training.
- Basic Microsoft Office skills.
Responsibilities
- Greet customers professionally and provide friendly, efficient, accurate service.
- Follow the company’s Four Steps of Customer Service and communicate promotions, loyalty programs, and product recommendations.
- Represent the company professionally in appearance, communication, and conduct.
- Operate the POS system for cash, credit, and debit transactions; issue correct change and receipts and process refunds or exchanges according to company policy.
- Perform safe drops, cash counts, and end-of-shift drawer balancing.
- Verify identification for age-restricted items and credit transactions.
- Stock and organize shelves, coolers, and displays; maintain signage, promotional materials, and pricing accuracy.
- Remove expired, damaged, or recalled items and report discrepancies to the Station Manager.
- Keep the sales floor, counters, and displays neat, clean, and clutter-free.
- Prepare and maintain self-serve and ready-to-eat food and beverage stations, including coffee, fountain drinks, and roller grills.
- Follow food safety, sanitation, and temperature guidelines; clean and sanitize equipment regularly.
- Maintain cleanliness throughout the facility, including restrooms, fueling areas, and trash disposal.
- Refill windshield washer stations, paper towels, and squeegees at the pumps.
- Follow safety procedures and emergency response protocols, including knowledge of shutoff systems.
- Report equipment malfunctions and safety hazards promptly to management.
- Follow the station’s shift duties checklist.
- Understand and assist with car wash operations if applicable.
- Perform other job-related duties as assigned by management.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
