Garden Center Sales Associate
About The Position
Big Tool Box is a family-owned hardware and garden retailer focused on customer service. The Garden Center Sales Associate assists customers with indoor and outdoor garden sales, including live goods, patio décor, garden decorations, tools, chemicals, lawn care, and landscaping supplies. The role supports sales through merchandising, price changes, stocking, inventory tasks, backup cashiering, and hands-on plant care to maintain an inspiring, well-stocked garden center. It includes customer service indoors and outdoors, with a seasonal focus on live goods and work outdoors in all weather. Training is provided.
Requirements
- At least 16 years of age.
- Working knowledge of plant identification, light and water needs, patio trends, and safe chemical handling.
- Friendly, energetic communication and customer-service skills.
- Basic math skills for coverage calculations, bulk pricing, price-change batches, and cash handling.
- Comfort using POS systems, an RF scanner, a label printer, and the Ace Retail App.
- Ability to lift and carry up to 50 pounds repeatedly.
- Ability to stand and walk for a full shift, bend, kneel, and reach overhead, and work in heat, cold, rain, sun, and pollen.
- Ability to push and pull rolling plant racks and loaded carts across gravel or concrete.
- Willingness to work outdoors in the garden center year-round and provide backup register coverage.
- Weekend and peak spring/summer availability.
Nice To Haves
- High school diploma or GED equivalent preferred.
- Garden center, nursery, or retail merchandising experience is a plus.
- Passion for live plants and outdoor living, and interest in creating attractive displays.
- Commitment to Big Tool Box's helpful, neighborly culture.
Responsibilities
- Assist customers with indoor garden products, including houseplants, seeds, bulbs, décor, potting mixes, fertilizers, and containers.
- Demonstrate garden products and promote relevant rewards, bundles, and accessories.
- Process POS transactions, special orders, and rain checks.
- Assist customers in the outdoor garden center and advise on plant needs, landscaping products, patio furniture, and décor.
- Carry and safely load garden products and bulk items; arrange carry-out and delivery scheduling.
- Create and maintain indoor and outdoor merchandise displays and themed vignettes.
- Hang baskets, rotate live goods, and install promotional materials, care tags, and price signage.
- Complete weekly price changes using an RF gun and update POS overrides as needed.
- Stock and face shelves, tables, and racks; replenish from backstock.
- Rotate chemicals and live plants, consolidate trays, and remove unsellable goods.
- Conduct cycle counts of live goods using a mobile RF scanner and Mango reports.
- Water, prune, deadhead, and monitor plants; adjust misting and shade cloth based on weather.
- Report low stock, pests, or damage and assist with receiving and inspecting live-goods shipments.
- Provide backup register coverage, process payments and returns, handle rain checks and rewards lookups, and seek manager assistance for discounts.
- Assist with propane fills, bulk mulch tickets, patio-set transactions, and post-sale loading.
- Follow safety practices, including securing pesticides and sharp décor and using gloves and sun protection.
- Communicate by radio for price checks, loading help, and special orders; cover breaks in adjacent departments.
- Participate in opening and closing duties, including sweeping aisles and walkways, locking gates, and completing a final watering round.
- Perform other duties as assigned by management.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
