Garden Center Associate

Costa Farms, LLC•Springfield, MA
•Onsite

About The Position

The Garden Center Merchandiser represents Costa Farms in retail garden centers and helps maintain brand standards, product presentation, inventory accuracy, and a positive customer experience. The role involves caring for, displaying, replenishing, and tracking Costa Farms and third-party products in stores, following merchandising standards and planograms, and maintaining strong relationships with store personnel. Positions are available in garden centers around Enfield, Connecticut, and Westfield, West Springfield, Chicopee, and Wilbraham, Massachusetts. This is a physically active, hands-on role at retail garden centers, such as The Home Depot. Work takes place outdoors or in semi-covered environments and may involve heat, humidity, rain, and cold. The position requires frequent standing, walking, bending, lifting, pushing racks, and reaching, as well as working independently across assigned locations. A reliable mode of transportation is necessary because team members may be assigned to multiple retail locations within a designated territory. Schedules may change according to business needs, including seasonal demand and additional hours outside the regular schedule, such as weekends, nights, and holidays.

Requirements

  • High school diploma or equivalent.
  • All applicants must be work-authorized; Costa Farms will not sponsor a visa for this position.
  • Able to lift and move plant products or displays up to 50 pounds safely.
  • Able to perform physically demanding tasks, including lifting, bending, prolonged standing, and working outdoors in varying weather conditions.
  • Able to use a smartphone or tablet to submit reports, photos, and updates through company platforms.
  • Reliable mode of transportation for travel among assigned retail locations.
  • Dependable and punctual, with consistent attendance and follow-through on responsibilities.

Nice To Haves

  • Previous retail, merchandising, or garden center experience preferred.
  • Basic knowledge of plant care is a plus.

Responsibilities

  • Keep Costa Farms and third-party products neatly displayed, fully stocked, and visually appealing.
  • Follow Costa Farms merchandising standards and planograms across stores.
  • Rotate inventory according to freshness and product lifecycle.
  • Provide professional, respectful service to stores, store personnel, and consumers.
  • Collaborate with cross-functional teams and assist as needed.
  • Follow safety standards and expect other Costa Farms employees to do the same.
  • Merchandise products with high productivity and accuracy; carry out tasks as directed and work to improve execution and productivity.
  • Complete surveys and Go Spot Check missions correctly and promptly.
  • Track and report inventory levels using designated systems.
  • Arrive at assigned locations to meet with the team as needed and complete the assigned schedule consistently.
  • Prepare stores for tours, meetings, and other events as required.
  • Build and maintain strong, respectful relationships with store personnel.
  • Perform additional duties as required.

Benefits

  • 401(k) plan
  • Company 401(k) matching contributions
  • Health Savings Account, Flexible Spending Account, and Dependent Care
  • Telemedicine and mental health services
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Pet insurance
  • Supplemental insurance (Aflac)
  • Growth opportunities
  • Challenging and exciting work environment
  • Costa Farms scholarship
  • Employee discounts on plants
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