Garden Center Associate

Costa Farms•Springfield, MA
•Onsite

About The Position

The Garden Center Merchandiser serves as Costa Farms’ representative in retail garden centers around Enfield, Connecticut, and Westfield, West Springfield, Chicopee, and Wilbraham, Massachusetts. The role cares for, displays, and replenishes Costa Farms and third-party products; maintains accurate inventory; and follows company merchandising standards to support appealing displays and a positive customer experience. Merchandisers work independently across assigned retail locations and may need to adjust schedules to meet business needs, including seasonal demand and additional hours.

Requirements

  • High school diploma or equivalent.
  • All applicants must be work-authorized; Costa Farms will not sponsor a visa for this position.
  • Reliable transportation is necessary because assignments may include multiple retail locations within a designated territory.
  • Able to lift and move plant products or displays weighing up to 50 pounds safely.
  • Able to perform physically demanding work, including frequent standing, walking, bending, lifting, pushing racks, and reaching.
  • Able to work outdoors or in semi-covered environments and handle varying weather conditions, including heat, humidity, rain, and cold.
  • Able to work independently, manage time effectively, and maintain dependable attendance and punctuality.
  • Able to use a smartphone or tablet to submit reports, photos, and updates.

Nice To Haves

  • Previous retail, merchandising, or garden center experience.
  • Basic knowledge of plant care.

Responsibilities

  • Keep Costa Farms and third-party products neatly displayed, fully stocked, and visually appealing.
  • Follow merchandising standards and planograms, and rotate inventory based on freshness and product lifecycle.
  • Provide professional, courteous service to stores, store personnel, and consumers.
  • Track and report inventory using designated systems, and complete surveys and Go Spot Check missions accurately and promptly.
  • Work with cross-functional teams, comply with safety standards, and carry out assigned tasks productively and accurately.
  • Arrive at designated locations as needed and consistently complete the assigned schedule.
  • Prepare stores for tours, meetings, and other events as required.
  • Build and maintain respectful relationships with store personnel and report inventory updates, issues, or store needs promptly.
  • Identify and address damaged products, inventory discrepancies, and display adjustments with minimal supervision.
  • Use a smartphone or tablet to submit reports, photos, and updates through company platforms.
  • Perform additional duties as required.

Benefits

  • 401(k) plan and company matching contributions
  • Health Savings Account, Flexible Spending Account, and Dependent Care benefits
  • Telemedicine and mental health services
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Pet insurance
  • Supplemental insurance (Aflac)
  • Growth opportunities
  • Challenging and exciting work environment
  • Costa Farms scholarship
  • Employee discounts on plants
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