Garage Valet Attendant

VPNE • Boston, MA

2d

About The Position

The Garage Valet Attendant is a customer service role responsible for parking and retrieving customers’ vehicles. The position aims to provide a positive, efficient, safe, and friendly parking experience, making a strong impression through every interaction with guests and customers. The attendant parks vehicles in designated spaces, tracks keys and vehicles throughout the garage, and provides information about garage hours, rates, and promotions upon request. The role also involves maintaining an organized operation, supporting shift transitions, completing assigned cleaning duties, and following safety procedures and attendance policy.

Requirements

• Must be at least 18 years old.
• Proficient in English, both verbally and in writing.
• Able to read, write, and verbally communicate in English.
• Able to smile during customer interactions.
• Have an upbeat personality, willingness to go the extra mile, and strong work ethic.
• Maintain uniform standards while on job premises.
• Ability to move quickly.
• Ability to organize cars efficiently.
• Ability to stand for long periods.
• Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle.
• Ability to lift a minimum of 50 lbs.
• Possess a valid driver’s license.
• Pass a criminal background check and RMV check.
• Ability to create relationships with customers.
• Be organized.
• Have a clean driving record deemed insurable by VPNE’s current insurance provider.

Responsibilities

• Keep the safety of self and others in mind at all times.
• Park customers’ vehicles in designated parking spots safely and securely, minimizing the potential for accidents.
• Keep track of keys and vehicles throughout the garage.
• Provide an exceptional guest experience.
• Maintain organization at the operation.
• Create a positive environment for customers and teammates through enthusiasm about the job.
• Use professional communication and VPNE-approved language choices.
• Help facilitate the transition at the end of the shift.
• Provide information about the garage, including hours of operation, rates, and special promotions, upon request.
• Maintain a neatly groomed appearance.
• Perform cleaning duties as assigned.
• Adhere to the VPNE attendance policy.
• Follow safety protocols and procedures, wear appropriate safety gear, and promptly report hazards or incidents.
• Fill out damage or accident reports.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed