Garage Valet Attendant

VPNE•Boston, MA

About The Position

The Garage Valet Attendant is a customer service role responsible for parking and retrieving customers’ vehicles and providing a positive, efficient, safe, and friendly parking experience. The attendant engages with guests and customers to make a positive impression and deliver excellent service.

Requirements

Must be at least 18 years old.
Proficient in English, both verbally and in writing.
Able to smile during customer interactions.
Possess an upbeat personality, willingness to go the extra mile, and a strong work ethic.
Maintain uniform standards while on the job premises.
Ability to read, write, and verbally communicate in English.
Ability to move quickly and organize cars efficiently.
Ability to stand for long periods.
Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle.
Ability to lift a minimum of 50 lbs.
Possess a valid driver’s license.
Able to pass a criminal background check and RMV check.
Ability to build relationships with customers.
Be organized.
Have a clean driving record deemed insurable by VPNE’s current insurance provider.

Responsibilities

Keep the safety of self and others in mind at all times.
Park customers’ vehicles safely and securely in designated parking spots while minimizing the potential for accidents.
Keep track of keys and vehicles throughout the garage.
Provide an exceptional guest experience.
Maintain organization at the operation.
Create a positive environment for customers and teammates through enthusiasm about the job.
Use professional communication and VPNE-approved language choices.
Help facilitate the transition at the end of the shift.
Provide information about the garage, including hours of operation, rates, or special promotions, upon request.
Maintain a neatly groomed appearance.
Perform cleaning duties as assigned.
Adhere to the VPNE attendance policy.
Follow safety protocols and procedures, including wearing appropriate safety gear and promptly reporting hazards or incidents.
Complete damage or accident supports.