Garage Porter / Attendant - Knoxville, TN
About The Position
The Garage Porter / Attendant maintains the cleanliness, safety, and organization of parking facilities. The role includes general upkeep and minor maintenance, keeping facility equipment and signage clean and functional, assisting guests, reporting incidents, and addressing weather-related hazards. The position requires working independently and supporting operational needs in varied weather conditions. The role is based in Knoxville, Tennessee, within the Commercial Parking Division, and reports directly to the Garage Attendant Supervisor. It is classified as non-exempt and is offered as full-time or part-time employment. Compensation is $15.00 per hour, though rates may vary by market.
Requirements
- High school diploma or GED.
- A customer-service-oriented attitude and helpful demeanor are mandatory.
- Valid driver’s license and reliable transportation.
- Maintain an acceptable motor vehicle record with no more than three moving violations within a three-year period.
- Pass and maintain a clean background check.
- Ability to stand, walk, and lift up to 50 pounds for extended periods.
- Ability to work nights, weekends, and holidays.
- Ability to work in varied weather conditions while maintaining professional appearance and following uniform and grooming standards.
- Professional communication, active listening, and the ability to provide personalized guest assistance.
Nice To Haves
- Customer service experience is preferred.
Responsibilities
- Sweep, mop, remove trash, and perform general upkeep in parking areas, stairwells, and elevators.
- Follow instructions, complete tasks on schedule, use equipment properly, report hazards, and follow safety procedures.
- Assist guests professionally, resolve difficult or emotional guest situations promptly, and respond to guest needs.
- Support colleagues, balance individual responsibilities, and contribute to a positive team environment.
- Keep parking signs, pay stations, and other facility equipment clean, functional, and properly positioned.
- Document and report maintenance issues, safety concerns, and suspicious activity to management.
- Address snow, ice, or water accumulation to help maintain safe walking and driving conditions.
- Perform other tasks as needed to support operational goals and adapt to changing business needs.
- Attend staff meetings and complete required training modules on time.
- Use personal cell phones for work-related communication or work applications when required, subject to company reimbursement policy.
Benefits
- Medical, vision, and dental insurance upon eligibility.
- 401(k) upon eligibility.
- Supplemental insurance, including life insurance and critical illness coverage.
- Bonus opportunities.
- Internal leadership development program.
- Paid time off.
- Paid training.
- Tuition assistance through Bellevue University, up to $5,250 per year.
- Nationwide discounts through Perks at Work.
- Work-related cell phone reimbursement in accordance with company policy.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
