Garage Installer Technician
About The Position
HELP is seeking an experienced Residential Garage Door Technician to install, maintain, troubleshoot, and repair residential garage doors, openers, and related components in the Greater Cincinnati area. This hands-on field role requires quality workmanship, strong customer service, and the ability to work safely and independently in residential settings. There are no sales quotas or responsibilities for selling products or services. The position works primarily in residential homes and outdoor field environments, with exposure to varying weather conditions, extreme temperatures, dust, noise, and potential electrical, mechanical, and other job-related hazards. It involves regular physical activity and use of hand tools, power tools, specialized equipment, and company vehicles. Reasonable accommodations may be provided to qualified individuals with disabilities.
Requirements
- Previous experience in residential garage door installation or repair.
- Strong mechanical aptitude and experience working with tools and equipment.
- Electrical experience, including wiring sensors or garage door openers.
- Ability to safely lift up to 75 lbs.
- Ability to climb and work from ladders safely.
- Strong customer service and communication skills.
- Valid driver's license with a clean driving record.
Nice To Haves
- Previous handyman experience.
- An electrical background.
Responsibilities
- Install, replace, adjust, maintain, troubleshoot, and repair residential garage doors, openers, tracks, rollers, cables, weatherstripping, trim, hardware, and related components.
- Inspect job sites, verify measurements and work orders, identify installation conditions or safety concerns, and communicate work outside the approved scope.
- Safely remove and dispose of existing doors and materials according to company procedures.
- Use appropriate tools, manufacturer instructions, and approved methods to install, align, secure, and test equipment.
- Follow specialized safety procedures when working with springs, cables, and other components under stored tension.
- Communicate with homeowners about completed work, basic operation, maintenance needs, and relevant safety precautions.
- Protect customer property, maintain a clean and safe worksite, remove debris, and verify customer satisfaction.
- Accurately document materials, inspections, photos, work performed, and job completion.
- Coordinate with dispatch, field teams, and management as needed.
- Maintain assigned tools, equipment, PPE, inventory, and company vehicle in safe working condition.
- Promptly report equipment defects, incidents, and safety hazards.
- Assist with other assigned Home Services field work consistent with training and qualifications.
Benefits
- Competitive hourly pay.
- Company vehicle and gas card.
- Comprehensive benefits package, including health, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and holidays.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
