Garage Door Installer

Join the IBP Team•Indianapolis, IN

About The Position

Overhead Door of Indianapolis is hiring a Garage Door Installer to install, repair, and maintain residential and commercial garage doors and related components. The role includes inspecting existing systems, diagnosing problems, recommending repairs or replacements, and performing routine maintenance. Installers provide professional customer service, work with team members, follow safety protocols, and keep accurate records of work, materials, and customer interactions. The job involves physical work, including lifting and carrying heavy door panels, climbing, bending, squatting, and working at heights and in tight spaces. Installers work in varying weather conditions and use tools to install and secure components. Strength, endurance, manual dexterity, precision, and safety awareness are important, particularly when working with high-tension springs and power tools. Reasonable accommodations are available for qualified individuals with disabilities.

Requirements

High school diploma or equivalent.
At least 2 years of experience as a Garage Door Technician or in a related field.
Strong knowledge of garage door models, components, and systems.
Proficiency in troubleshooting and repairing garage door systems.
Ability to use hand and power tools specific to the garage door industry.
Excellent customer service skills and ability to explain technical information to non-technical customers.
Strong problem-solving and decision-making abilities.
Valid driver's license with a clean driving record.
Physical ability to lift heavy objects and work in various weather conditions.

Responsibilities

Install, repair, and maintain residential and commercial garage doors and related components, including springs, cables, rollers, tracks, openers, and safety sensors.
Inspect garage doors and assess their condition; recommend appropriate repairs or replacements.
Troubleshoot and diagnose garage door system issues and provide effective solutions.
Perform routine maintenance, including lubrication, adjustments, and alignment.
Address customer inquiries, concerns, and requests professionally and promptly.
Collaborate with team members to support efficient workflow, including during busy periods and complex projects.
Follow safety guidelines and protocols to maintain a safe working environment.
Maintain accurate records of work performed, materials used, and customer interactions.

Benefits

Medical, dental, and vision coverage.
Supplemental insurance, including short- and long-term disability, hospital indemnity, accident, critical illness, and supplemental life insurance.
Company life insurance.
401(k) with pre-tax and post-tax options.
Roth 401(k) with company matching.
Longevity Stock Program.
IBP Foundation scholarship opportunities.
Employee Financial Assistance Program.
Paid vacation and holidays.
Opportunities for growth and advancement.