Garage Door Installer

Installed Building Products•Indianapolis, IN

About The Position

The Garage Door Installer installs, repairs, and maintains residential and commercial garage doors and related components. The role includes inspecting existing systems, diagnosing problems, recommending repair or replacement options, and performing routine maintenance to help ensure reliable operation. Installers provide professional, timely customer service, collaborate with teammates, follow safety protocols, and maintain accurate records of work, materials, and customer interactions. The position involves physical work, including lifting and carrying heavy door panels, climbing, bending, squatting, working at heights and in tight spaces, and using tools to install and secure components. Work may take place in varying weather conditions and for long hours. Safety awareness is important when handling high-tension springs and power tools. Reasonable accommodations are available for qualified individuals with disabilities. Overhead Door of Indianapolis is part of the Installed Building Products (IBP) family of companies. The company describes its business values as integrity, knowledge, and excellent service.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience as a Garage Door Technician or in a related field.
  • Strong knowledge of garage door models, components, and systems.
  • Proficiency in troubleshooting and repairing garage door systems.
  • Ability to use hand and power tools specific to the garage door industry.
  • Excellent customer service and ability to communicate technical information to non-technical customers.
  • Strong problem-solving and decision-making abilities.
  • Valid driver's license with a clean driving record.
  • Physical ability to lift heavy objects and work in various weather conditions.

Responsibilities

  • Install, repair, and maintain residential and commercial garage doors and related components, including springs, cables, rollers, tracks, openers, and safety sensors.
  • Inspect garage door conditions and recommend appropriate repair or replacement options.
  • Troubleshoot and diagnose garage door system issues and provide effective solutions.
  • Perform routine maintenance, including lubrication, adjustments, and alignment.
  • Address customer inquiries, concerns, and requests professionally and on time.
  • Collaborate with team members to support an efficient workflow, particularly during busy periods or complex projects.
  • Follow safety guidelines and protocols to maintain a safe working environment.
  • Keep accurate records of work performed, materials used, and customer interactions.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Supplemental insurance, including short- and long-term disability, hospital indemnity, accident, critical illness, and supplemental life insurance
  • Company life insurance
  • 401(k), including pre-tax and post-tax options, Roth 401(k), and company matching
  • Longevity Stock Program
  • IBP Foundation
  • Scholarship opportunities
  • Employee Financial Assistance Program
  • Paid vacation and holidays
  • Opportunities for growth and advancement
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