Gaming Representative 2

State of Iowa•Davenport - 52801 - Scott County, IA

9d•Onsite

About The Position

The Iowa Racing and Gaming Commission is seeking a Gaming Representative to oversee gaming operations at Rhythm City Casino in Davenport, Iowa. The role serves as the Commission’s on-site regulatory presence and works with casino staff, patrons, and law enforcement partners to uphold gaming integrity and protect the public interest. The Gaming Representative verifies that gaming devices and activities comply with Iowa law and administrative rules; monitors operational, financial, security, and responsible-gaming compliance; and conducts regulatory reviews and investigations. The position also administers occupational licensing, interprets and applies gaming regulations, and advises casino personnel on regulatory requirements. A background check and licensure by the Iowa Racing and Gaming Commission are required for permanent employment. The Iowa Racing and Gaming Commission describes its work as protecting Iowans through fair, consistent, and effective regulation. It offers a positive work environment and a compensation package for full-time employees that includes benefits, paid time off, professional development opportunities, and retirement plans.

Requirements

Strong analytical and investigative skills.
Ability to interpret laws, regulations, policies, and procedures.
Excellent written and verbal communication skills.
Experience reviewing records, conducting audits or inspections, or performing compliance activities.
Sound judgment and ability to make independent decisions.
Commitment to integrity, professionalism, and public service.
Ability to pass a background check and obtain licensure by the Iowa Racing and Gaming Commission; licensure is necessary for permanent employment.
Meet at least one minimum qualification: graduation from an accredited four-year college or university with a degree in accounting, public or business administration, compliance, finance, law, or a closely related field; four years of full-time work experience in compliance with or interpretation of administrative rules, laws, or regulations; four years of full-time work experience in the pari-mutuel racing or gaming industry in a role involving rule interpretation, compliance, and judgment; a qualifying combination of education and specified full-time experience, with 30 semester hours of relevant accredited coursework equaling one year of full-time experience; or current, continuous experience in the state executive branch that includes one year of full-time work as a Gaming Representative 1.

Responsibilities

Verify gaming devices, slot machines, and table games are approved and operate in accordance with Iowa law and administrative rules.
Conduct testing and inspections of gaming equipment and systems.
Review and approve game rules, promotions, tournaments, and other gaming activities.
Verify gaming inventories, shipments, and destruction procedures for gaming equipment and supplies.
Review gaming revenue records and identify discrepancies when necessary.
Observe and review gaming operations, including surveillance and count procedures.
Verify compliance with approved security plans, internal controls, and operational procedures.
Monitor responsible-gaming requirements and restrictions involving minors and intoxicated individuals.
Assist with sports wagering oversight and complaint investigations as applicable.
Review incidents, complaints, and potential rule violations.
Investigate allegations of noncompliance and determine appropriate regulatory action.
Prepare reports, recommendations, and documentation related to investigations.
Represent the agency during hearings, appeals, and regulatory proceedings when necessary.
Review and process gaming occupational license applications.
Conduct applicant interviews and determine eligibility for licensure.
Monitor compliance with licensing requirements and conditions.
Process licensing actions, including approvals, denials, suspensions, and probationary actions.
Interpret and apply Iowa Code, administrative rules, and gaming regulations.
Advise casino personnel regarding regulatory requirements and compliance expectations.
Collaborate with casino staff, law enforcement, and members of the public to resolve concerns and maintain regulatory compliance.
Build professional working relationships while ensuring accountability and integrity within gaming operations.