Gaming Inspector

Agua Caliente Casinos•, CA

7d•Onsite

About The Position

The Gaming Inspector performs varied tasks to ensure compliance with approved internal controls, policies, and procedures in the casino operations manuals. The inspector is present throughout all areas of the gaming facility and during all hours of operation, with access to gaming areas and casino property to monitor compliance. The role involves observing, reporting, and documenting noncompliance, and seeking resolution of concerns and complaints. The inspector helps protect Tribal gaming assets and uphold the honesty and integrity of gaming operations.

Requirements

High school diploma or GED equivalent.
Related experience; casino or gaming experience is preferred.
Knowledge of table games, slot gaming devices, and occurrences pertaining to them.
Ability to perform essential duties in an exemplary manner.
Ability to prioritize responsibilities and assignments, work with minimal supervision, and complete work in a timely manner.
Excellent oral and written communication habits.
Demonstrated initiative and motivation.
Ability to compose clear, concise, and effective reports.
Ability to conduct extensive investigations and departmental audits.
Ability to document sound judgments and decisions that benefit the Commission.
Ability to stand, move, and work throughout office areas and properties; walk up to 1½ miles; climb stairs or step ladders; and sit at a desk workstation for the duration of a shift.
Ability to grasp, bend, lift, carry, or otherwise move goods weighing up to 30 pounds intermittently.
Sufficient hand dexterity to use office equipment, including a computer keyboard, calculator, general office equipment, and a multi-line telephone.

Nice To Haves

Casino or gaming experience.

Responsibilities

Become familiar with the policies, procedures, and internal controls governing all departments in the gaming facility, as well as each department’s organizational structure and staff responsibilities.
Conduct foot patrols of the interior and exterior of casino property, concentrating on gaming areas.
Remain visible on the gaming floor and represent the Commission while observing operations.
Identify potential risks or problems involving internal controls and Casino, Commission, or Tribal policies.
Conduct departmental audits to validate policy compliance.
Generate reports and document findings from observations.
Take appropriate action to resolve customer complaints where applicable.
Observe for physical hazards or acts and omissions that could jeopardize customer or employee safety.
Regularly verify employee identification and license status.
Verify vendor access and license status for Commission compliance.
Interact with casino employees to support safe and enjoyable customer entertainment.
Monitor casino employees for adherence to regulations.
Perform other job-related functions as assigned.