Gaming Compliance Officer

Galaxy Gaming•Spring Valley, NV

About The Position

Galaxy Gaming is an omnichannel table games company with more than 20 years of iGaming experience. The Gaming Compliance Officer directs, monitors, and implements company compliance functions and works with leadership to plan for compliance with current and prospective licensing jurisdictions. The role works with Compliance Department staff to secure entity and product approvals and expand the company’s jurisdictional footprint. The officer manages regulatory and product compliance, licensing and renewal processes, regulatory inquiries, compliance training, risk assessments, reporting, and due diligence. The position also supports product submissions and approvals, interfaces with regulators and law enforcement, and contributes to the Compliance Committee. The role requires attention to critical issues that may arise during evenings and weekends. The officer is expected to promote the company’s core values and a positive, collaborative culture.

Requirements

At least five years of management experience in product compliance with a gaming operator or gaming supplier, or equivalent experience or background with a regulatory authority or test lab.
Understanding of regulatory requirements for initial licensing and renewals, and comprehensive knowledge of policies, laws, and regulations governing a gaming supplier business.
Excellent written and verbal communication, telephone etiquette, and interpersonal skills.
Ability to review operational areas, identify key internal controls, and draft effective, operationally efficient procedures that comply with applicable laws and regulations.
Ability to build a team and provide corrective feedback and staff support.
Ability to define problems, collect data, establish facts, draw valid conclusions, and devise effective solutions.
Ability to interpret instructions in written, oral, diagram, or schedule form.
Strong project management skills, including planning and executing projects, setting priorities, and meeting deadlines.
Ability to identify critical and practical problems and find solutions.
Strong organizational skills, attention to detail, accuracy, and follow-through.
Positive attitude and professional demeanor.
Ability to communicate effectively with regulators, including appearing before boards, commissions, executive directors, and staff.
Ability to respond promptly and professionally to inquiries, complaints, and requests from internal and external parties.
Ability to read, write, and interpret detailed and accurate reports, policies, procedures, and correspondence.
Integrity and discretion when handling confidential information.
Ability to lobby or negotiate necessary regulatory or policy changes.
Ability to obtain gaming licenses in all approved gaming jurisdictions.
Proficiency in Microsoft Excel, Word, Outlook, PowerPoint, and Teams.
Ability to remain stationary for extended periods and use a computer and other office productivity machinery.
Bachelor’s degree from an accredited college or university preferred.
General knowledge of the casino table games market.

Nice To Haves

Familiarity with LexisNexis and internet searches.
Knowledge of database systems such as NetSuite and ArdentSky.
Bachelor’s degree from an accredited college or university.

Responsibilities

Create and implement policies and procedures to ensure compliance with regulatory requirements.
Manage and support Compliance Department staff, including regulatory and product compliance staff.
Manage compliance activities and meet internal and external licensing and inquiry-response deadlines.
Research and analyze initial and ongoing requirements for entry into gaming markets.
Initiate and maintain contact with regulators in prospective and current jurisdictions and identify criteria for future business transactions.
Oversee, coordinate, and complete initial and renewal licensing applications, including forms, letters, communications with authorities, and requests for prior approvals.
Analyze gaming agencies’ compliance processes related to licensing and product shipments; create and maintain related policies, procedures, and SOPs; and maintain supporting databases and systems.
Maintain a current list of active and pending company licenses.
Attend internal meetings and provide compliance updates.
Maintain a library of jurisdictional licensing, occupational, and shipping requirements.
Provide accurate reports to regulatory agencies and coordinate responses to their inquiries.
Stay current on rules, regulations, and legislative requirements in gaming jurisdictions.
Develop and coordinate compliance training materials and programs.
Conduct compliance checks and summarize findings in clear written reports.
Advise company team members on compliance and regulatory issues.
Conduct risk assessments and recommend measures to reduce or eliminate risk.
Plan, project, prepare, and maintain the compliance budget.
Participate in due diligence for mergers and acquisitions.
Assist with jurisdictional product submissions and approvals.
Serve as the primary interface with law enforcement authorities.
Identify, investigate, and resolve non-compliance issues.
Manage due diligence processes for employees, vendors, clients, and other material relationships.
Serve on the Compliance Committee; prepare agendas, attend meetings, present data, and distribute minutes as required by regulatory authorities.
Address critical issues as needed, including issues arising during evenings and weekends.
Promote and model company core values and foster a positive, collaborative, values-driven culture.
Perform other duties as assigned.