Game Tech

Dave & Buster's•Manchester, CT

20h•$17 - $21

About The Position

Dave & Buster’s Gaming Support Techs, also known as Midway Techs, repair and maintain the building’s games, simulators, and technical equipment. They assist Guests and maintain ideal player conditions in the Midway while contributing to a welcoming, enjoyable experience. The role includes routine game maintenance, general store upkeep, merchandise and supply tasks, and cooperation with other Team Members. Technical and/or electrical skills are preferred but not required. The listed salary range is $16.94–$20.84.

Requirements

Must be at least 18 years of age.
Must be able to communicate clearly with Guests and other Team Members.
Must be friendly and able to smile while working.
Must be able to work days, nights, and/or weekends as required.
Must be able to work off an extension ladder.
Must be able to work in a noisy, fast-paced environment with distracting conditions.
Must be able to move about the facility and stand for long periods.
Must be able to read and write handwritten notes.
Must be able to lift and carry up to 30 pounds.

Nice To Haves

Technical and/or electrical skills.

Responsibilities

Repair and maintain amusement equipment, games, simulators, and technical equipment in a timely manner.
Assist Guests with requests and questions, make recommendations, communicate service information, and help manage wait times.
Greet Guests positively, check that their experience was satisfactory, invite them to return, and notify a Manager about Guests who appear unhappy.
Load and refill tickets in redemption games and secure ticket storage areas.
Stock, display, and secure merchandise; conduct merchandise inventory during and after shifts if applicable.
Check and restock necessary supplies, bring work areas up to standard, and discuss problem areas with a Manager.
Review the cleanliness and organization of Midway games and ensure games are clean and unobstructed.
Position and set up displays to increase Guest traffic and promote sales.
Assist with daily maintenance and organization of the tech room and storage areas.
Perform daily, weekly, monthly, and quarterly game maintenance as directed by management, efficiently and safely.
Assist with general store maintenance and support other Team Members as needed.
Keep the immediate supervisor informed of significant problems or unusual matters and take corrective action or suggest alternatives where appropriate.
Maintain a cooperative and harmonious working relationship with other Team Members.