Game Tech

Dave & Buster's•Braintree, MA

1d•$15 - $21

About The Position

Game Techs (also referred to as Gaming Support Techs or Midway Techs) repair and maintain the building’s games, simulators, and technical equipment. They assist Guests and maintain ideal player conditions in the midway while delivering a positive Guest experience. The role also involves merchandise and supply stocking, keeping games and work areas clean and organized, and carrying out routine game and general store maintenance as directed by management. Work may include days, nights, and/or weekends as required.

Requirements

Must be at least 18 years of age.
Must be able to clearly communicate with Guests and other Team Members.
Must be friendly and able to smile while working.
Must be able to work days, nights, and/or weekends as required.
Must be able to work off an extension ladder.
Must be able to work in a noisy, fast-paced environment with distracting conditions.
Must be able to move about the facility and stand for long periods.
Must be able to read and write handwritten notes.
Must be able to lift and carry up to 30 pounds.

Nice To Haves

Technical and/or electrical skills are preferred but not required.

Responsibilities

Repair and maintain amusement equipment, games, simulators, and technical equipment in a timely manner.
Assist Guests with requests and questions, make recommendations, communicate service information, and provide a positive experience.
Load and refill tickets in redemption games and secure ticket storage areas.
Stock, display, and secure merchandise; conduct merchandise inventory when applicable and check for necessary supplies.
Keep midway games clean, unobstructed, and organized, and maintain the tech room and storage areas.
Perform daily, weekly, monthly, and quarterly game maintenance safely and efficiently as directed by management.
Assist with general store maintenance and support other Team Members as needed.
Keep the immediate supervisor informed of problems or unusual matters and take corrective action or suggest alternatives when appropriate.
Notify a Manager when a Guest appears unhappy.
Maintain a cooperative and harmonious working relationship with other Team Members.