Game Support Tech
About The Position
Game Support Techs, also referred to as Gaming Support Techs or Midway Techs, repair and maintain the building’s games, simulators, and technical equipment. They assist Guests, help maintain ideal player conditions on the Midway, and contribute to a clean, organized, and welcoming environment. The role includes providing timely service, addressing Guest requests, maintaining merchandise and supplies, and performing game and general store maintenance as directed by management. The position requires working days, nights, and/or weekends as needed in a noisy, fast-paced environment.
Requirements
- Must be at least 18 years of age.
- Must clearly communicate with Guests and other Team Members.
- Must be friendly and able to smile while working.
- Must be able to work days, nights, and/or weekends as required.
- Must be able to work off an extension ladder.
- Must be able to work in a noisy, fast-paced environment with distracting conditions.
- Must be able to move about the facility and stand for long periods.
- Must be able to read and write handwritten notes.
- Must be able to lift and carry up to 30 pounds.
Nice To Haves
- Technical and/or electrical skills.
Responsibilities
- Repair and maintain amusement equipment in a timely manner.
- Perform daily, weekly, monthly, and quarterly game maintenance as directed by management.
- Assist Guests with requests, answer questions, make recommendations, and provide timely service.
- Greet Guests, maintain a positive attitude, and ensure their experience is satisfactory.
- Load and refill tickets in redemption games and secure ticket storage areas.
- Notify a Manager when a Guest appears unhappy and report significant problems or unusual matters promptly.
- Stock, display, and secure merchandise; conduct merchandise inventory during and after shifts when applicable.
- Check and restock necessary supplies, bring areas up to standard, and discuss problem areas with a Manager.
- Review the cleanliness and organization of Midway games and ensure games are clean and unobstructed.
- Position and set up displays to increase Guest traffic and promote sales.
- Assist with daily maintenance and organization of the tech room and storage areas.
- Assist with general store maintenance as directed by management.
- Assist other Team Members as needed and maintain a cooperative working relationship.
Benefits
- Medical
- Dental
- Vision
- 401K
- Free games
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
