Game Show and Front Desk Host

The Escape Game•Pigeon Forge, TN
•$0 - $16•Onsite

About The Position

Great Big Game Show Hosts are guest-facing, performance-based hospitality experts who create memorable experiences in a high-energy, fast-paced environment. Hosts welcome and check in guests, lead groups through a real-life game show, introduce mini-games, provide family-friendly commentary, track points, celebrate winners, and recap the experience. They also operate shows using host software, prepare and reset studios, maintain facility cleanliness, restock inventory, complete reports, capture and send highlight videos, and keep assigned games on schedule. Hosts receive a week of training before running a show independently and receive quarterly feedback. The position is hourly and non-exempt, with part-time and full-time options. The stated starting pay is $16 per hour, with career progression opportunities from Host through Guest Experience Leader, Assistant Manager in Training, Assistant Manager, and General Manager.

Requirements

  • Guest-focused mindset.
  • Availability to work nights, weekends, and holidays.
  • Comfort speaking to and leading groups of 2–14 guests.
  • Ability to meet the stated physical requirements: stand for up to six game shows per shift; lift 30–40 pounds; bend, crawl, and move around a live studio set.
  • Reliability, coachability, and a team-oriented approach.

Nice To Haves

  • Prior hosting, performance, customer service, or hospitality experience is a plus.

Responsibilities

  • Uphold current and new company service and hospitality standards.
  • Check in guests and prepare them for their game show.
  • Deliver upbeat, conversational introductions and explain each mini-game clearly and enthusiastically.
  • Improvise fun, family-friendly commentary for guests of all ages.
  • Track points, award winners, and celebrate with guests.
  • Deliver a clear, engaging outro recap of the experience.
  • Resolve service failures immediately and graciously.
  • Operate game shows in a studio using host software.
  • Reset studios accurately and efficiently using setup sheets.
  • Maintain the cleanliness of games and the facility.
  • Restock inventory and complete required reports.
  • Capture exciting guest moments and create and send highlight videos.
  • Manage time effectively to stay on schedule for assigned games.
  • Comply with uniform standards.

Benefits

  • 401(k) and matching for eligible full-time team members.
  • Medical, vision, and dental coverage for eligible full-time team members.
  • Employee discount.
  • Flexible spending account.
  • Life insurance.
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