Gallery Specialist - Yellowstone National Park

Internal Career Site•Yellowstone National Park, WY

10h•Onsite

About The Position

The Gallery Specialist provides exceptional guest service in line with Xanterra’s hospitality standards while performing cashier duties and promoting add-on sales. The role supports gallery operations by organizing and stocking merchandise, receiving orders, maintaining inventory and records, processing shipping orders and transfers, and keeping the sales floor clean. The specialist also assists the Gift Shop Manager with staff supervision and training, communicates operational concerns to the manager, maintains a safe work area, and complies with environmental management practices. This is a seasonal position in Yellowstone National Park, with a season running from early April 2027 to mid-November 2027. Pay is $16.75 per hour. Employee housing and on-site meals are available at low cost. Free amenities include laundry, utilities, and a Yellowstone and Grand Teton National Park pass; Wi-Fi is available with limited bandwidth. Employees can also access recreation programs, discounted medical clinic services, retail, lodging and travel discounts, and a referral bonus program.

Requirements

Able to operate a cash register, handle cash accurately, and open and close the store with or without assistance.
Complete the Gift Shop Training Program and demonstrate a basic understanding of Gift Shop procedures.
Able to work flexibly and courteously in a high-traffic seasonal retail operation.
Acquire and demonstrate advanced knowledge of gallery products, including Native American jewelry and artifacts.
Able to work with minimal supervision.
Maintain excellent attendance and punctuality.
Take breaks in the appropriate area for a limited time and use the time clock correctly.
Able to keep accurate receiving and back-stock records.
Demonstrate awareness of general shop and gallery security and theft prevention.
Able to identify stones and gems used in the jewelry.
Demonstrate excellent sales approach and skills.
Able to stand or walk for a minimum eight-hour shift.
Frequently lift and carry cartons weighing up to 50 pounds.
Carry boxes or products up and down stairs several times a day at most locations.
Frequently bend or kneel to stock products during a shift.

Responsibilities

Provide excellent guest service according to Xanterra’s hospitality standards.
Perform cashiering duties and follow cash-handling policies.
Suggest add-on sales with every transaction.
Assist the Gift Shop Manager in organizing gallery back stock.
Stock merchandise and keep displays stocked, neat, and clean according to the Retail Standards Manual.
Receive orders and help maintain shop inventory levels.
Complete orders and process shipping orders and transfers.
Supervise inventory control procedures in the gallery.
Maintain accurate receiving and back-stock records.
Keep the sales floor clean, including sweeping, vacuuming, dusting, mopping, and removing trash.
Provide guests with accurate and helpful information.
Comply with Xanterra’s Environmental Management Systems (Ecologix) and look for ways to reduce the environmental impact of the job.
Assist the Gift Shop Manager with staff supervision and training as needed.
Discuss concerns with the manager and alert the manager to shrinkage and guest problems or concerns.
Maintain good working relationships with managers and coworkers.
Maintain a safe work area.

Benefits

Employee housing in dormitory-style accommodations and on-site cafeteria-style meals provided at low cost.
Free on-site laundry facility.
Wi-Fi with limited bandwidth.
Utilities included.
Free Yellowstone and Grand Teton National Park pass.
Employee Recreation Program, including recreation centers, athletics, gear rentals, seminars, van trips, and hiking.
Access to discounted services at Yellowstone Medical Clinics operated by STGi.
Retail, lodging, and travel discounts.
$350 Referral Bonus Program.
Competitive benefit programs and services for eligible employees.