Custodian - Yellowstone National Park

Internal Career Site•Yellowstone National Park, WY
•Onsite

About The Position

The Custodian supports day-to-day operations at Yellowstone National Park by cleaning public lobbies, restrooms, and other guest-use areas. The role involves working as part of a close-knit housekeeping team in indoor and outdoor settings and providing guests with courteous, helpful service. This is a seasonal position running from March 2027 to October 2027, with pay of $16.75 per hour. Employee housing in dormitory-style accommodations and cafeteria-style meals are available at low cost. Employees also have access to free on-site laundry, limited-bandwidth Wi-Fi, utilities, a Yellowstone and Grand Teton National Park pass, an employee recreation program, discounted services at Yellowstone Medical Clinics operated by STGi, retail, lodging, and travel discounts, and a $350 referral bonus program. Xanterra offers additional benefit programs and services to eligible employees.

Requirements

  • Ability to work with little to no supervision.
  • Ability to provide a positive guest experience when interacting with guests.
  • Ability to stretch, walk, lift up to 50 pounds, bend, kneel, and climb stairs during each shift.
  • Ability to push 50–75 pounds daily while moving carts and bins.
  • Ability to work with required chemicals daily.
  • Ability to work at night and possibly overnight hours and shifts.

Nice To Haves

  • Knowledge of carpet and floor care and proper use of cleaning equipment is helpful but not required.

Responsibilities

  • Provide guests with service, courtesy, and care.
  • Clean public lobbies, restrooms, and other assigned guest-use areas.
  • Follow housekeeping policies and procedures.
  • Follow proper bio-hazard cleanup procedures.
  • Follow key security and use procedures.
  • Follow procedures for chemical use.
  • Follow environmental policies and procedures.
  • Follow work-shift schedules thoroughly and on time.
  • Work safely to avoid injuries and accidents, including wearing appropriate Personal Protective Equipment.
  • Address unsafe conditions and maintenance concerns immediately by submitting maintenance Service Requests.
  • Maintain the cleanliness of housekeeping vacuums, closets, storage areas, and other equipment.
  • Learn location details and hours to answer guest questions.
  • Assist other departments as needed, including working six-day weeks during periods of staffing needs.
  • Perform other duties assigned by the Manager or Assistant Manager.

Benefits

  • Employee housing in dormitory-style accommodations and on-site cafeteria-style meals provided at low cost.
  • Free on-site laundry facility, limited-bandwidth Wi-Fi, and utilities.
  • Free Yellowstone and Grand Teton National Park pass.
  • Employee Recreation Program, including recreation centers, athletics, gear rentals, seminars, van trips, and hiking.
  • Access to discounted services at Yellowstone Medical Clinics operated by STGi.
  • Retail, lodging, and travel discounts.
  • $350 referral bonus program.
  • Competitive benefit programs and services for eligible employees.
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