FusionPKG Product Execution Specialist

Aptar Group • Dallas, TX

7d

About The Position

The FusionPKG Product Execution Specialist is part of the commercial support organization and serves as a primary liaison between FusionPKG and its customers. The role is accountable for delivering service and execution throughout the customer lifecycle, from early package development through production and launch. The successful candidate is organized, customer-centric, proactive, and able to manage projects effectively in a fast-paced, high-pressure environment. As a customer advocate, the specialist ensures timelines, specifications, and commitments are met while building trusted, long-term customer relationships.

The role works cross-functionally with Sales, Operations, Design, Engineering, Quality, Purchasing, Accounting, and Innovation, as well as customer stakeholders, to align teams and achieve successful outcomes. It supports new business acquisition, owns execution of new opportunities, coordinates pre-production samples and customer approvals, manages customer onboarding, and monitors first-run production orders through shipment. The specialist also maintains customer communications, prepares customer-facing documentation and reports, and proactively addresses risks and delays.

Requirements

• Bachelor’s degree in business, Marketing, or a related discipline from an accredited institution.
• At least 3 years of experience in B2B customer account support or client-facing roles.
• Strong project management skills and the ability to perform effectively in a fast-paced, high-pressure environment.

Nice To Haves

• Experience in consumer product design, manufacturing, or distribution environments.
• Demonstrated experience in product development or project management.
• Experience within the beauty, skincare, or cosmetics industry.

Responsibilities

• Partner with sales executives and sales management to support new business acquisition and facilitate communication between customers and FusionPKG operational teams in the U.S. and China.
• Own end-to-end execution of new opportunities, managing projects from package development through production and customer launch.
• Coordinate ordering, development, execution, and customer approval of pre-production samples, including packaging and decoration specifications.
• Manage customer onboarding, including setup documentation and credit applications.
• Ensure first-run production orders are executed by confirming schedules and monitoring production and shipment milestones.
• Coordinate customer-related needs across Operations, Purchasing, Quality, Engineering, Creative, and Accounting.
• Maintain proactive communication with customer stakeholders in purchasing, planning, marketing, product development, and logistics.
• Build and sustain trusted relationships across customer organizations to ensure requirements are met and exceeded.
• Provide order confirmations, status updates, and milestone communications.
• Prepare and deliver customer-facing quotations, price lists, item approval sign-offs, open order reports, and customized reports as needed.
• Anticipate risks, delays, and challenges, and collaborate with customers and internal teams to drive timely solutions, decisions, and approvals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level