Funeral Director - Future Opportunities Available!

Foundation Partners Group•Salinas, CA

About The Position

Krause Funeral Home is accepting expressions of interest from experienced, caring, and dedicated Funeral Directors for future opportunities. The Funeral Director manages all phases of funeral arrangements, from planning and setting up services through final disposition. The role includes meeting with families, presenting service and merchandise options, coordinating and conducting services, completing required paperwork, and supporting the efficiency and community presence of the location. Candidates are invited to submit a resume and brief cover letter; the company will contact applicants when a suitable opportunity becomes available.

Requirements

  • High school diploma or equivalent.
  • Valid state-issued funeral director license, as required by state licensing rules.
  • Completed mortuary school.
  • Ability to keep licenses and continuing education requirements current and in good standing.
  • Ability to work on-call/first call in an assigned rotation.
  • Knowledge of Microsoft Office, including Word, Excel, and PowerPoint.
  • Organizational, planning, and time-management skills, including the ability to prioritize work.
  • Excellent oral and written communication skills and the ability to communicate effectively with internal and external customers, community leaders, clergy, and client families.
  • Ability to multitask, including entering data into the company POS while interacting with a client's family member.
  • Ability to stand for two or more hours without rest.
  • Ability to safely move, push, and pull heavy items weighing up to 150 pounds.
  • Valid state-issued driver's license and a clear driving record.

Nice To Haves

  • At least one year of experience in customer service and the funeral industry is preferred.
  • Experience making an initial transfer of a decedent, arranging funerals, and providing decedent care.

Responsibilities

  • Present every client family with all available service and merchandise options.
  • Support location efficiency through open and effective communication and accurate, timely client files.
  • Participate in assigned community events, groups, organizations, and relationships to help improve market share.
  • Carry out additional assigned projects and duties, such as washing cars, repairing buildings or equipment, and planning pre-need arrangements.
  • Oversee Team Members participating in services and ensure they understand their roles and professionally represent the location.
  • Communicate successful performance and areas needing improvement to appropriate Team Members.
  • Work on-call/first call in an assigned rotation, including phone and in-person responses at hospitals, hospices, and residences.
  • Transfer decedents, dress and casket them, and prepare the deceased as needed, in accordance with applicable licensing and family instructions.
  • Meet with client families to listen, educate, arrange personalized funeral services, and provide a high-quality business experience.
  • Use systems and technology, including Matthews/Aurora advisor, to review merchandise options, enter contracts, and complete necessary forms during arrangement conversations.
  • Complete tasks and details resulting from arrangement conferences.
  • Complete permits, certificates, and other paperwork promptly and comply with relevant laws and regulations.
  • Conduct and regularly attend funeral services and lead post-service follow-ups as needed.
  • Collect funds during arrangement conferences.
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