Funeral Director Apprentice (part-time)

SCI Shared Resources•Houston, TX

12d

About The Position

Provides customer service to client families following the loss of a loved one, delivering personalized and professional support. Learns how a Funeral Director implements families’ or legal representatives’ choices regarding funeral arrangements, final disposition, and memorialization, and interacts with families to address their death-care needs. The apprentice learns to arrange and conduct funeral and memorial ceremonies, prepare and manage contracts and legal documents, coordinate interment or cremation, and assist with funeral services and aftercare. The role also includes respectful care of the deceased, office and facility tasks, vehicle and inventory maintenance, and compliance with company policies and applicable regulations.

Requirements

High school diploma or general equivalency degree (or diploma).
Completion of, or current enrollment in, a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science.
Typically, a minimum of 6 months of experience in a funeral home, crematory, or cemetery.
Meet all licensing requirements applicable in the state or province, as required by law and prescribed by the relevant state board.
Valid driver’s license.
Knowledge of computers and some software, including MS Office products.
High level of compassion and integrity.
Good communication skills.
Problem-solving skills.
Ability to multitask and set priorities.

Responsibilities

Learn to arrange and conduct funeral and memorial ceremonies in a professional, organized, and caring manner consistent with company policies and procedures.
Learn to negotiate and create acceptable funeral contracts.
Handle contracts, legal documents, and collection of monies or insurance in accordance with company policies.
Inform client families about available veteran recognition services and ensure selected services are delivered.
Confirm authorization to proceed with service arrangements.
Verify the deceased’s identification and authorization for embalming.
Learn to arrange interment or cremation of human remains.
Adhere to company and regulatory requirements.
Care respectfully for the deceased, including removals and transfers, lifting, dressing and casketing.
Coordinate and assist with funeral services and visitations, including delivery of flowers, caskets, urns, photographs, and personal keepsakes; setting up, caring for, and storing chairs and other items.
Assist with services by coordinating parking, ushering, driving funeral vehicles, and assisting at chapel, church, and cemetery services.
Participate in special functions.
Provide aftercare in the absence of a Family Service Counselor, including delivery of documentation, stationery, information on insurance, health benefits and pensions, and pre-arrangement information for next of kin.
Share potential pre-need referrals with Family Service Counselors.
Accurately prepare documents related to services, cremations, maintenance, and other data entry.
Assist with general office duties, including preparing reports as needed.
Assist with maintenance of vehicles, facilities, and property.
Receive caskets and other funeral-home supplies and place them into inventory.
Ensure refreshments are available where permitted by law.
Perform other duties as assigned.