Funeral Attendant (part-time)

Service Corporation International•Austin, TX

20d•Onsite

About The Position

The Funeral Attendant performs manual, office, service-support, and driving tasks before, during, and after funeral services to help ensure they run smoothly and as planned. The role includes preparing rooms and materials, greeting and assisting visitors, helping prepare the deceased and casket, maintaining vehicles and reception areas, and handling documents and deliveries. The position requires work beyond standard business hours, including evenings, nights, weekends, and holidays, as well as local travel.

Requirements

High school diploma or equivalent.
Valid state-issued driver’s license with an acceptable driving record.
Ability to follow instructions given over the phone or in person.
Ability to use a personal computer and type.
Ability to work and communicate effectively with others and collaborate with colleagues to accomplish tasks.
Ability to work with kindness and compassion for the deceased and their families, and maintain composure in challenging situations.
Good verbal and written communication skills.
Ability to maintain confidentiality.
Ability to work evenings and weekends, and beyond standard business hours, including nights and holidays.
Ability to lift up to 50 pounds and push or pull up to 200 pounds.
Ability to stand for frequent, continuous periods of up to six hours per day and frequently climb stairs.
Manual dexterity for paperwork and use of calculators, computers, and phones.
Ability to work indoors and outdoors in all seasons and weather conditions, and drive company-owned vehicles in varying traffic conditions.

Nice To Haves

Funeral industry experience preferred.

Responsibilities

Prepare the casket and deceased for visitation or funeral services, including dressing the casket, adjusting clothing and jewelry, and transporting the casket; may assist with lifting the deceased.
Set up and clean rooms for services, including arranging chairs, tables, icons, guest books, flowers, keepsakes, mementos, caskets, and urns.
Greet visitors, provide programs, answer questions, and provide information about funeral services.
May serve as a pallbearer.
May drive family members to cemetery sites.
Remove, clean, and properly store company property after services; package, load, or deliver family mementos, keepsakes, and flowers.
Answer phones courteously, screen callers, and take first-call information.
Notify staff when appointments arrive and escort guests to the appropriate room.
Maintain reception areas and refreshments, including making coffee, disposing of trash, replenishing supplies, straightening, cleaning, and vacuuming.
Review documents for accuracy and enter document information into proprietary systems.
Receive deliveries; make copies, scan, fax, fold or prepare memorial materials, and perform other mailroom tasks.
Safely transport, pick up, and deliver documents, family mementos, flowers, and similar items to destinations such as residences, care centers, or the funeral home.
May transport the deceased to the funeral home.
Wash, vacuum, and clean vehicles to keep them presentable; fuel vehicles as necessary while following safety guidelines and expenditure processes.