Funeral Attendant (part-time)

Service Corporation International•Parkersburg, WV

5d•Onsite

About The Position

This part-time support role performs manual and office tasks before, during, and after funeral services to help ensure services run smoothly. Duties include preparing service rooms and materials, greeting and escorting visitors, assisting with the preparation of the deceased and casket, transporting family members and items, and cleaning and maintaining vehicles. The role also provides reception and office support, including answering phones, handling documents, data entry, receiving deliveries, and preparing memorial materials. The position involves working indoors and outdoors in all seasons and weather conditions, driving company vehicles in the surrounding community, and maintaining a professional appearance when interacting with families. Work beyond standard business hours—including evenings, nights, weekends, and holidays—is required. Frequent standing, stair climbing, lifting, and pushing or pulling are part of the role.

Requirements

High school diploma or equivalent.
Valid state-issued driver's license with an acceptable driving record.
No prior work experience required.
Ability to follow instructions given over the phone or in person.
Ability to use a personal computer and type.
Ability to work and communicate effectively with others, including colleagues.
Kindness and compassion when working with the deceased and their families.
Ability to maintain composure in challenging situations.
Good verbal and written communication skills.
Ability to maintain confidentiality.
Ability to work evenings and weekends, and beyond standard hours, including nights and holidays.
Ability to lift up to 50 pounds and push or pull up to 200 pounds.
Frequent, continuous standing for periods of up to six hours per day and frequent stair climbing.
Manual dexterity for paperwork, calculators, computers, and phone usage.

Nice To Haves

Funeral industry experience preferred.

Responsibilities

Prepare the casket and deceased for visitation or funeral services, including dressing the casket, adjusting clothing and jewelry, and transporting the casket; may assist with lifting the deceased.
Set up and clean rooms for services, including chairs, tables, icons, guest books, flowers, keepsakes, mementos, caskets, and urns.
Greet visitors, provide programs, answer questions, and provide information about funeral services.
May serve as a pallbearer and may drive families to cemetery sites.
Remove, clean, and properly store company property after services; package, load, or deliver family mementos, keepsakes, and flowers.
Answer phones courteously, screen callers, and take first-call information.
Notify staff when appointments arrive and escort guests to the appropriate room.
Maintain the reception area and refreshments, including making coffee, disposing of trash, replenishing supplies, straightening, cleaning, and vacuuming.
Review documents for accuracy and enter document information into proprietary systems.
Receive deliveries; make copies, scan, fax, fold or prepare memorial materials, and perform other mailroom tasks.
Safely transport, pick up, and deliver documents, family mementos, flowers, and similar items to destinations such as residences, care centers, and the funeral home.
May transport the deceased to the funeral home.
Wash, vacuum, and clean vehicles; fuel vehicles as necessary while following safety guidelines and expenditure processes.