Funeral Attendant (part-time)

Service Corporation International•Wildwood, FL

10d•Onsite

About The Position

This part-time support role performs manual and office tasks before, during, and after funeral services to help ensure they run smoothly and as planned. Duties include preparing rooms and memorial materials, greeting and escorting visitors, assisting with the deceased and casket, driving family members, transporting items, and cleaning vehicles. The role may also include answering phones, handling documents and data entry, receiving deliveries, and maintaining reception areas. Work may extend beyond standard business hours, including evenings, nights, weekends, and holidays.

Requirements

High school diploma or equivalent.
Valid state-issued driver's license with an acceptable driving record.
No prior work experience required.
Ability to follow instructions given over the phone or in person.
Ability to use a personal computer and type.
Ability to work and communicate effectively with others.
Ability to work with kindness and compassion for the deceased and their families.
Ability to maintain composure in challenging situations.
Good verbal and written communication skills.
Ability to maintain confidentiality.
Ability to work with colleagues to accomplish tasks.
Ability to work evenings and weekends.
Ability to lift up to 50 pounds and push or pull up to 200 pounds.

Nice To Haves

Funeral industry experience preferred.

Responsibilities

Prepare the casket and deceased for visitation or funeral services, including dressing the casket, adjusting clothing and jewelry, and transporting the casket; may assist with lifting the deceased.
Set up and clean rooms for services, including arranging chairs, tables, icons, guest books, flowers, keepsakes, mementos, caskets, and urns.
Greet visitors, provide programs, answer questions, and provide information about funeral services.
May serve as a pallbearer.
May drive families to cemetery sites.
After services, remove, clean, and properly store company property; package, load, or deliver family mementos, keepsakes, and flowers.
Answer phones courteously, screen callers, and take first-call information.
Notify staff when appointments arrive and escort guests to appropriate rooms.
Maintain the reception area and refreshments, including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming.
Review documents for accuracy and enter document information into proprietary systems.
Receive deliveries; make copies, scan, fax, fold and prepare memorial materials, and perform other mailroom tasks.
Safely transport, pick up, and deliver documents, family mementos, flowers, and similar items to destinations such as family residences, care centers, or the funeral home.
May transport the deceased to the funeral home.
Wash, vacuum, and clean vehicles to keep them presentable.
Fuel vehicles as necessary while following safety guidelines and expenditure processes.