Funeral Attendant (part-time)

SCI Shared Resources•Wildwood, FL

About The Position

This part-time support role performs manual and office tasks before, during, and after funeral services to help ensure services run smoothly and as planned. Duties include preparing rooms and materials, greeting and escorting visitors, assisting with the deceased and casket, transporting family members and items, and cleaning vehicles. The role also provides reception and mailroom assistance, handles deliveries and document processing, and performs related tasks.

Requirements

High school diploma or equivalent.
Valid state-issued driver's license with an acceptable driving record.
Ability to follow instructions given over the phone or in person.
Ability to use a personal computer and type.
Ability to work and communicate effectively with others.
Ability to work with kindness and compassion for the deceased and their families.
Ability to maintain composure in challenging situations.
Good verbal and written communication skills.
Ability to maintain confidentiality.
Ability to work with colleagues to accomplish tasks.
Ability to work evenings and weekends, and beyond standard business hours including nights and holidays.
Ability to lift up to 50 pounds and push or pull up to 200 pounds.
Ability to stand for frequent, continuous periods up to six hours per day and frequently climb stairs.
Physical effort requiring manual dexterity, including paperwork and use of calculators, computers, and phones.

Nice To Haves

Funeral industry experience.

Responsibilities

Prepare the casket and deceased for visitation or funeral services, including dressing the casket, adjusting clothing and jewelry, and transporting the casket through hallways; may assist with lifting the deceased.
Set up and clean rooms for services, including chairs, tables, icons, guest books, flowers, keepsakes, mementos, caskets, and urns.
Greet visitors, provide programs, answer questions, and provide information about funeral services.
May serve as a pallbearer and may drive families to cemetery sites.
Remove, clean, and properly store company property after services; package, load, or deliver family mementos, keepsakes, and flowers.
Answer phones courteously, screen callers, and take first-call information.
Notify staff when appointments arrive and escort guests to appropriate rooms.
Maintain the reception area and refreshments, including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming.
Review documents for accuracy and enter document information into proprietary systems.
Receive deliveries; make copies, scan, fax, fold or prepare memorial materials, and perform other mailroom tasks.
Safely transport, pick up, and deliver documents, family mementos, flowers, and similar items to destinations such as residences, care centers, or the funeral home.
May transport the deceased to the funeral home.
Wash, vacuum, and clean vehicles; fuel vehicles as necessary while following safety guidelines and expenditure processes.