Funeral Attendant (part-time)

Service Corporation International•Hemet, CA

20d•Onsite

About The Position

This part-time support role performs manual and office tasks before, during, and after funeral services to help ensure they run smoothly. Work includes preparing rooms and materials, greeting and assisting families and visitors, helping prepare the deceased and casket, transporting people and items, and cleaning and maintaining vehicles. The position also provides reception and office support, including answering phones, handling documents, entering data, and preparing memorial materials. The role requires work beyond standard business hours, including evenings, nights, weekends, and holidays. Work takes place indoors and outdoors in varying weather, and involves local travel and driving company-owned vehicles. Professional dress is required when interacting with families.

Requirements

High school diploma or equivalent.
Valid state-issued driver's license with an acceptable driving record.
Ability to follow instructions given by phone or in person.
Ability to use a personal computer and type.
Ability to work and communicate effectively with others.
Ability to treat the deceased and their families with kindness and compassion.
Ability to maintain composure in challenging situations.
Good verbal and written communication skills.
Ability to maintain confidentiality.
Ability to work with colleagues to accomplish tasks.
Ability to work evenings and weekends.
Ability to lift up to 50 pounds and push or pull up to 200 pounds.

Nice To Haves

Funeral industry experience preferred.

Responsibilities

Prepare the casket and deceased for visitation or funeral services, including dressing the deceased, adjusting clothing and jewelry, and transporting the casket; may assist with lifting the deceased.
Set up and clean rooms for services, including arranging chairs, tables, icons, guest books, flowers, keepsakes, mementos, caskets, and urns.
Greet visitors, provide programs, answer questions, and share information about funeral services.
May serve as a pallbearer and may drive families to cemetery sites.
Remove, clean, and properly store company property after services; package, load, or deliver family mementos, keepsakes, and flowers.
Answer phones courteously, screen callers, and take first-call information.
Notify staff when appointments arrive and escort guests to the appropriate room.
Maintain the reception area and refreshments, including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming.
Review documents for accuracy and enter document information into proprietary systems.
Receive deliveries and make copies, scan, fax, fold or prepare memorial materials, and perform other mailroom tasks.
Safely transport, pick up, and deliver documents, family mementos, flowers, and similar items to destinations such as residences, care centers, or the funeral home.
May transport the deceased to the funeral home.
Wash, vacuum, and clean vehicles to keep them presentable; fuel vehicles as needed while following safety and expenditure procedures.