Funeral Attendant (part-time)

Service Corporation International•Lighthouse Point, FL

22d•Onsite

About The Position

The Funeral Attendant provides manual and office support before, during, and after funeral services to help ensure they run smoothly and as planned. Duties include preparing rooms and materials, greeting and escorting visitors, assisting with the deceased and casket, driving family members and delivering items, maintaining vehicles, and completing office tasks. The role requires kindness and compassion toward the deceased and their families, confidentiality, and the ability to maintain composure in challenging situations. Work may extend beyond standard business hours, including evenings, nights, weekends, and holidays.

Requirements

High school diploma or equivalent.
Valid state-issued driver's license with an acceptable driving record.
Ability to follow instructions given over the phone or in person.
Ability to use a personal computer and type.
Ability to work and communicate effectively with others.
Ability to treat the deceased and their families with kindness and compassion.
Ability to maintain composure in challenging situations.
Good verbal and written communication skills.
Ability to maintain confidentiality.
Ability to work with colleagues to accomplish tasks.
Ability to work evenings and weekends.
Ability to lift up to 50 pounds and push or pull up to 200 pounds.

Nice To Haves

Funeral industry experience.

Responsibilities

Prepare the casket and deceased for visitation or funeral services, including dressing the casket, adjusting clothing and jewelry, and transporting the casket; may assist with lifting the deceased.
Set up and clean rooms for services, including arranging chairs, tables, icons, guest books, flowers, keepsakes, mementos, the casket, and urn.
Greet visitors, provide programs, answer questions, and provide information about funeral services.
May serve as a pallbearer.
May drive families to cemetery sites.
After services, remove, clean, and properly store company property, and package, load, or deliver family mementos, keepsakes, and flowers.
Answer phones courteously, screen callers, and take first-call information.
Notify staff when appointments arrive and escort guests to the appropriate room.
Maintain the reception area and refreshments by making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming.
Review documents for accuracy and enter document information into proprietary systems.
Receive deliveries and make copies, scan, fax, fold or prepare memorial materials, and perform other mailroom tasks.
Safely transport, pick up, and deliver documents, family mementos, flowers, and similar items to destinations such as residences, care centers, or the funeral home.
May transport the deceased to the funeral home.
Wash, vacuum, and clean vehicles to keep them presentable.
Fuel vehicles as needed while following safety guidelines and expenditure processes.