Funeral Attendant (part-time)

Service Corporation International•Danbury, CT

About The Position

This part-time support role performs manual and office tasks before, during, and after funeral services to help ensure services run smoothly. Work includes preparing rooms and memorial materials, greeting and escorting visitors, driving family members, maintaining vehicles, and assisting with the preparation of the deceased and casket. The role also provides office support, including answering phones, handling documents and data entry, receiving deliveries, and maintaining the reception area. Work beyond standard business hours—including evenings, nights, weekends, and holidays—is required. The position involves local travel and work indoors and outdoors in varying weather conditions.

Requirements

  • High school diploma or equivalent.
  • Valid state-issued driver's license with an acceptable driving record.
  • Ability to follow instructions given by phone or in person.
  • Ability to use a personal computer and type.
  • Ability to work and communicate effectively with others.
  • Ability to treat the deceased and their families with kindness and compassion and maintain composure in challenging situations.
  • Good verbal and written communication skills.
  • Ability to maintain confidentiality and work with colleagues to accomplish tasks.
  • Ability to work evenings and weekends.
  • Ability to lift up to 50 pounds and push or pull up to 200 pounds.

Nice To Haves

  • Funeral industry experience.

Responsibilities

  • Prepare the casket and deceased for visitation or funeral services, including dressing the casket, adjusting clothing and jewelry, and transporting the casket; may assist with lifting the deceased.
  • Set up and clean rooms for services, including arranging chairs, tables, icons, guest books, flowers, keepsakes, mementos, caskets, and urns.
  • Greet visitors, provide programs, answer questions, and share funeral service information.
  • May serve as a pallbearer and may drive families to cemetery sites.
  • Remove, clean, and properly store company property after services; package, load, or deliver family mementos, keepsakes, and flowers.
  • Answer phones courteously, screen callers, and take first-call information.
  • Notify staff when appointments arrive and escort guests to the appropriate room.
  • Maintain the reception area and refreshments by making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming.
  • Review documents for accuracy and enter document information into proprietary systems.
  • Receive deliveries; make copies, scan, fax, and prepare memorial materials; and perform other mailroom tasks.
  • Safely transport, pick up, and deliver documents, family mementos, flowers, and similar items to destinations such as residences, care centers, or the funeral home.
  • May transport the deceased to the funeral home.
  • Wash, vacuum, and clean vehicles and fuel them as needed while following safety guidelines and expenditure processes.
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