Funeral Attendant (part-time)

SCI Shared Resources•Virginia Beach, VA

18d

About The Position

This part-time support role performs manual and office tasks before, during, and after funeral services to help ensure services run smoothly and as planned. Duties include preparing service spaces and materials, assisting with the deceased and casket, greeting and escorting visitors, transporting family members and items, and maintaining vehicles and reception areas. The role requires work beyond standard business hours, including evenings, weekends, nights, and holidays, as well as local travel.

Requirements

High school diploma or equivalent.
Valid state-issued driver's license with an acceptable driving record.
No prior work experience required.
Ability to follow instructions given over the phone or in person.
Ability to use a personal computer and type.
Ability to work and communicate effectively with others.
Ability to work with kindness and compassion for the deceased and their families.
Ability to maintain composure in challenging situations.
Good verbal and written communication skills.
Ability to maintain confidentiality.
Ability to work with colleagues to accomplish tasks.
Ability to work evenings and weekends.
Ability to lift up to 50 pounds and push or pull up to 200 pounds.
Ability to stand for frequent, continuous periods, up to 6 hours per day, and frequently climb stairs to access buildings.
Manual dexterity for paperwork and use of calculators, computers, and phones.
Ability to work indoors and outdoors in all seasons and weather conditions.
Professional dress when in contact with families.
Ability to drive company-owned vehicles, with and without passengers, in the surrounding community and varying traffic conditions.
Ability to work beyond standard business hours, including weekends, nights, and holidays.
Ability to travel locally.

Nice To Haves

Funeral industry experience preferred.

Responsibilities

Prepare the casket and deceased for visitation or funeral services, including dressing the casket, adjusting clothing and jewelry, and transporting the casket through hallways; may assist with lifting the deceased.
Prepare and clean rooms for services, including arranging chairs, tables, icons, guest books, flowers, keepsakes, mementos, the casket, and the urn.
Greet visitors, provide programs, answer questions, and provide information about funeral services.
May serve as a pallbearer.
May drive families to cemetery sites.
After services, remove, clean, and properly store company property, and package, load, or deliver family mementos, keepsakes, and flowers.
Answer phones courteously, screen callers, take first-call information, notify staff when appointments arrive, and escort guests to the appropriate room.
Maintain the reception area and refreshments, including making coffee, disposing of trash, replenishing supplies, straightening, cleaning, and vacuuming.
Review documents for accuracy and enter document information into proprietary systems.
Receive deliveries; make copies, scan, fax, fold or prepare memorial materials, and perform other mailroom tasks.
Safely transport, pick up, and deliver documents, family mementos, flowers, and similar items to destinations that may include a family residence, care center, or funeral home.
May transport the deceased to the funeral home.
Wash, vacuum, and clean vehicles to keep them presentable; fuel vehicles as necessary in accordance with safety guidelines and expenditure processes.
Work beyond standard business hours, including evenings, weekends, nights, and holidays, and travel locally.