Funeral Attendant (part-time)

Service Corporation International•El Paso, TX

20d

About The Position

This part-time support role performs manual and office tasks before, during, and after funeral services to help ensure services proceed smoothly and as planned. The attendant prepares rooms and memorial materials, greets and assists visitors, may drive family members, and helps prepare the deceased and casket. The role also includes office support, document handling, vehicle cleaning and fueling, and transporting documents, flowers, and family mementos. Work may take place indoors and outdoors in varying weather and traffic conditions, and requires work beyond standard business hours, including nights, weekends, and holidays.

Requirements

High school diploma or equivalent.
Valid state-issued driver's license with an acceptable driving record.
No prior work experience required.
Ability to follow instructions given over the phone or in person.
Ability to use a personal computer and type.
Ability to work and communicate effectively with others, including colleagues.
Ability to work with kindness and compassion for the deceased and their families, and maintain composure in challenging situations.
Good verbal and written communication skills.
Ability to maintain confidentiality.
Ability to work evenings and weekends.
Ability to lift up to 50 pounds and push or pull up to 200 pounds.
Ability to work indoors and outdoors in all seasons and weather conditions.
Professional dress when in contact with families.
Frequent, continuous standing for periods of up to six hours per day and frequent stair climbing.
Manual dexterity for paperwork and use of calculators, computers, and phones.
Ability to drive company-owned vehicles with and without passengers in the surrounding community and varying traffic conditions.
Local travel.

Nice To Haves

Funeral industry experience preferred.

Responsibilities

Prepare the casket and deceased for visitation or funeral services, including dressing the casket, adjusting clothing and jewelry, and transporting the casket; may assist with lifting the deceased.
Set up and clean rooms for services, including arranging chairs, tables, icons, guest books, flowers, keepsakes, mementos, caskets, and urns.
Greet visitors, provide programs, answer questions, and share information about funeral services.
May serve as a pallbearer and may drive families to cemetery sites.
Remove, clean, and properly store company property after services; package, load, or deliver family mementos, keepsakes, and flowers.
Answer phones courteously, screen callers, and take first-call information.
Notify staff when appointments arrive and escort guests to the appropriate room.
Maintain reception areas and refreshments, including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming.
Review documents for accuracy and enter document information into proprietary systems.
Receive deliveries; make copies, scan, fax, fold or prepare memorial materials, and perform other mailroom tasks.
Safely transport, pick up, and deliver documents, family mementos, flowers, and similar items to destinations that may include residences, care centers, or the funeral home.
May transport the deceased to the funeral home.
Wash, vacuum, and clean vehicles; fuel vehicles as necessary while following safety guidelines and expenditure processes.