Fun Manager- S+R

Entertainment Services LLCGarland, TX
Onsite

About The Position

This role oversees game room operations, procedures, safety guidelines, and daily activities. The Fun Manager is responsible for ensuring all policies, procedures, safety, and daily activities are maintained to standard by the team members. This includes maintaining open communication with hourly team members and fellow department managers, following instructions from upper level management, and overseeing cost controls within the game room (labor, redemption, and game parts). The position also involves enforcing policies and procedures for problems and emergencies, ensuring compliance with company policies and laws, and training team members on property maintenance and cleanliness. Additionally, the Fun Manager reviews applicants, conducts interviews, hires part-time staff, and ensures required work permits are obtained. Responsibilities also include completing counseling, work-related injury paperwork, and status changes accurately and in a timely manner, as well as planning, assigning, and directing work, appraising performance, rewarding and disciplining team members, addressing complaints, and resolving problems. Maintaining necessary inventory and ordering department supplies are also key duties.

Requirements

  • Standing for long periods of time with frequent bending and turning
  • Must be able to lift 40 lbs
  • Must be at least 18 years old
  • Obtain training certification per company policy
  • Must possess a valid TABC or other legal license to sell/serve alcohol per local code
  • Goes beyond the normal expectations without compromising the company mission, vision and values.
  • Demonstrates the ability to be courteous and accountable in all situations.
  • Responding to guests’ special requests in a courteous and accountable fashion.
  • Monitors the consistency of the product provided to all guests.
  • Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
  • Cooperates with all team members when assigned additional tasks and listens to others with compassion.
  • Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
  • Maintains uniform standards.
  • Applicants' right to work in the United States through the E-verify system will be validated.
  • A background check will be processed upon hire.

Responsibilities

  • Coordinates game room operations, procedures, safety guidelines, and daily activities.
  • Oversees team members ensuring all policies, procedures, safety, and daily activities are to standard.
  • Oversees and maintains open communication with hourly team members and fellow department managers.
  • Follows instructions and requests by upper level management.
  • Oversees cost controls in game room, i.e. labor, redemption, and game parts.
  • Enforces policies and procedures relating to problems and emergencies that might occur during business operations.
  • Ensures compliance with company policies and procedures and applicable state and federal employment laws.
  • Oversees and trains team members on the maintenance of company property including the facilities’ cleanliness and maintenance.
  • Reviews applicants’ qualifications, interviews, and hires part-time staff.
  • Follows through in obtaining required work permits.
  • Completes counseling, work related injury paperwork, and status changes in a timely and accurate manner consistent with policies and procedures.
  • Plans, assigns, and directs work, appraising performance, rewarding and disciplining team members, addressing complaints, and resolving problems where necessary.
  • Maintains necessary inventory and orders department supplies.
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