Full Stack / ServiceNow Developer

Bowhead•Corona, CA

1d•$125,000 - $165,000•Onsite

About The Position

Bowhead seeks a Full Stack / ServiceNow Developer to support the Program Office for NSWC Corona in Norco, California. This position is 100% onsite. The role supports daily IT operations, including computer networks, workstations, file and web servers, system administration, network security, user support, and system accreditation. The position also maintains IT procedures and system documentation, supports Cyber Workforce directives, and contributes recommendations on the organization’s future IT needs.

Requirements

Hands-on experience with ServiceNow in an enterprise IT environment.
Experience in DoD environments, including RMF, STIGs, and DISA tools.
Proficiency managing virtualized environments such as VMware or Hyper-V.
Strong skills in PowerShell, Bash, or similar scripting languages.
Excellent problem-solving and communication skills.
Must meet one of the following experience and education paths: high school diploma or GED and more than seven years of relevant system administration experience, including five years installing patches, performing system updates, managing server and storage processing strategies, and providing a wide range of system administration functions; or a bachelor’s degree in a relevant field and four years of relevant system administration experience, including three years performing those duties; or a master’s degree in a relevant field and two years of relevant system administration experience, including experience performing those duties.
Security+ CE certification, required for IAT Level II compliance.
Must currently hold a security clearance at the minimum Secret level.
Must be able to lift up to 25 pounds, stand and walk for prolonged periods, and periodically twist, bend, and squat.

Nice To Haves

Microsoft, Red Hat, or VMware certifications (e.g., MCSA, RHCSA, VCP).
ITIL Foundation certification.
CISSP or other cybersecurity certifications.

Responsibilities

Administer and support daily operational requirements for computer network systems, including workstations, file servers, and web servers.
Install hardware and software; perform system upgrades; manage network accounts and network security; support web page design, interfaces, and updates; and maintain local system design documentation.
Maintain Cyber Workforce (CWF) directives and keep them current with respect to certifications.
Maintain, troubleshoot, and implement network security tools, including firewalls, antivirus, and intrusion detection services.
Train staff on position-related software, assist customers with information technology, monitor hardware and software configurations, and provide instruction on computers and applications.
Answer questions about installation, operation, configuration, and customization.
Use advanced diagnostic techniques to identify problems, investigate causes, and recommend solutions to correct common failures.
Troubleshoot hardware, software, and network issues encountered by users.
Support Windows and Linux/Unix operating systems, Microsoft Office Suite, and specialty engineering and scientific development tools.
Install software releases and system upgrades, evaluate and install patches, and resolve software issues and Information Assurance Vulnerabilities (IAVs).
Assist with maintaining and monitoring the organizational mailbox so users receive timely responses to assistance requests.
Maintain and develop IT procedures required to support the organization.
Work with the organization’s Information Systems Security Officer (ISSO) to achieve system accreditation.
Recommend future IT needs for the organization.
Maintain data files and monitor system configuration to ensure data integrity.
Assist in preparing monthly progress and status reports.