Fulfillment Systems & Solutions Program Manager

Rockwell Automation•Whitestown, IN

1d•Onsite

About The Position

Rockwell Automation is seeking a Fulfillment Systems & Solutions Program Manager to lead the evolution of fulfillment systems, processes, and technology across its distribution network. The role identifies operational and system gaps, aligns stakeholders, and drives solutions to improve efficiency, scalability, and customer outcomes. It works across operations, IT, SAP, warehouse management systems, automation, and AI-enabled technologies to turn ideas into practical, sustainable solutions. The position reports to the Fulfillment Manager and is onsite in Whitestown, Indiana.

Requirements

Bachelor's degree in a relevant field.
Legal authorization to work in the U.S.; employment visa sponsorship is not available for this opening.

Nice To Haves

Typically, a minimum of 5 years of related experience.
Bachelor's degree in Supply Chain, Engineering, Information Systems, Business, or a related field.
Experience leading cross-functional projects or programs within warehousing, distribution, logistics, or fulfillment environments.
Strong knowledge of warehouse operations and fulfillment processes.
Experience supporting or implementing SAP, Warehouse Management Systems (WMS), and warehouse automation technologies.
Experience gathering business requirements, developing solutions, and driving initiatives from concept through implementation.
Experience working across operations, IT, vendors, and business stakeholders to achieve shared objectives.
Experience with process improvement, systems integration, automation, data governance, or digital transformation initiatives.
Familiarity with AI-enabled business solutions, reporting platforms, or advanced fulfillment technologies.
Background in evaluating complex issues, influencing stakeholders without direct authority, and leading cross-functional initiatives in an evolving environment.

Responsibilities

Serve as the primary liaison between fulfillment operations, IT, automation teams, 3PL partners, and business stakeholders.
Translate operational challenges into business requirements, system enhancements, process improvements, and technology solutions.
Lead cross-functional initiatives involving SAP, WMS, WCS/WES, automation platforms, reporting tools, and system integrations.
Coordinate solution design, testing, user acceptance testing (UAT), implementation, cutover, and post-launch support activities.
Drive root-cause analysis and resolution of recurring process, system, data, and integration issues.
Establish and maintain fulfillment data quality, governance standards, and operational controls.
Identify opportunities to eliminate manual work through process improvements, automation, and digital solutions.
Evaluate and advance AI-enabled solutions that improve fulfillment performance, visibility, and decision-making.
Support multi-site process standardization, technology governance, and deployment of scalable best practices.
Manage a portfolio of fulfillment systems and technology initiatives, including prioritization, stakeholder alignment, risk management, and status reporting.