Fulfillment Supervisor

BYLT Premium Basics•Grand Prairie, TX

About The Position

The Fulfillment Supervisor oversees daily distribution center and order fulfillment operations. The role leads distribution center associates and ensures orders are picked, packed, and shipped accurately and on time, inventory remains accurate, and the workplace is safe, organized, and productive. The supervisor coordinates receiving, picking, packing, staging, shipping, and inventory management; assigns work and monitors productivity; trains and develops employees; investigates operational and inventory issues; and works with cross-functional teams to meet customer requirements. The position also supports staffing and scheduling, reviews operational reports, maintains equipment and supplies, and enforces and improves standard operating procedures. The role is performed in a distribution center environment with usually low to moderate noise. Employees are regularly required to talk or hear, frequently use their hands to handle objects, tools, or controls, and occasionally stand, walk, sit, reach, and lift or move up to 25 pounds. Reasonable accommodations may be made for individuals with disabilities. BYLT provides equal employment opportunities and prohibits discrimination and harassment as described in the posting.

Requirements

2–4 years of warehouse, distribution, logistics, or fulfillment experience.
Strong understanding of distribution center operations, inventory control, and order fulfillment processes.
Experience using warehouse management systems (WMS), inventory systems, or shipping software.
Strong leadership, communication, and interpersonal skills.
Excellent organizational and time-management abilities.
Ability to prioritize tasks and make effective decisions in a fast-paced environment.
Strong attention to detail and commitment to order accuracy.
Ability to work independently and collaborate effectively with cross-functional teams.
Ability to safely lift, move, and handle distribution center materials as required by the position.

Nice To Haves

Previous supervisory or team-lead experience is strongly preferred.
Avectous experience is strongly preferred.

Responsibilities

Supervise and lead daily distribution center fulfillment activities, including receiving, picking, packing, staging, shipping, and inventory management.
Assign work, establish daily priorities, and monitor team productivity to ensure accurate, timely order fulfillment.
Train, coach, and develop distribution employees while maintaining standards for performance, attendance, quality, and safety.
Monitor fulfillment processes and identify opportunities to improve efficiency, accuracy, and distribution center productivity.
Ensure inventory is properly received and counted in the warehouse management system.
Investigate inventory discrepancies, order errors, damaged products, and shipping issues, and implement corrective actions.
Coordinate with cross-functional teams to resolve operational issues and meet customer requirements.
Maintain a clean, organized, and safe distribution center in accordance with company policies and applicable safety regulations.
Monitor equipment and supplies and communicate maintenance or replenishment needs.
Prepare and review operational reports, including productivity, order accuracy, inventory, and shipping performance.
Enforce standard operating procedures and seek ways to improve distribution center processes.
Assist with staffing, scheduling, overtime planning, and workforce allocation based on business needs.
Perform other distribution center and operational duties as assigned.