Fullfillment Supervisor

thyssenkrupp Materials NA•Fountain Inn, SC

3d•$58,000 - $75,000

About The Position

The Fulfillment Supervisor oversees warehouse production and distribution activities, ensuring objectives and deadlines are met within the established budget. The role coordinates and reviews work, sets priorities, coaches team members, conducts performance reviews and disciplinary processes, and ensures employees receive required safety, equipment-use, performance, and policy instruction. The position also maintains effective communication with internal and external customers and suppliers, completes administrative and record-keeping duties, and uses problem-solving methods to resolve personnel and quality issues. The supervisor works directly on the warehouse floor on or around heavy machinery. The role monitors working conditions, takes corrective or disciplinary action as needed, and reports accidents or incidents immediately, forwarding completed reports to the Operations Manager within 24 hours. Other duties may be assigned by the Operations Manager or Plant Manager. This position is identified as safety-sensitive and requires successful pre-employment drug testing.

Requirements

High school diploma or equivalent.
Basic computer skills.
Interpersonal skills to communicate with the Plant Manager, sales staff, and warehouse personnel.
Ability to understand equipment and tolerances, demonstrated through past experience and successful performance.
Warehouse experience with forklifts, packing, and measuring.
Successful leadership and team-building skills, which may come from a related or unrelated business or non-business organization.
Safety mindset.

Nice To Haves

Knowledge of metals handled, including proper staging, processing, packaging, and shipping.
First aid and CPR training.
Exposure to labor relations, safety programs, ISO standards, lean practices, and sales functions.
Bachelor’s degree.
Two to three years of previous supervisory experience in a related field.

Responsibilities

Meet production and distribution objectives and deadlines within the established budget.
Teach, coach, and demonstrate work activities for team members.
Conduct performance reviews and disciplinary functions.
Coordinate, assign, and review work.
Direct staff on the priority of work to be accomplished.
Ensure team members receive required instruction in safety procedures, proper equipment use, performance standards, disciplinary processes, and workplace and company policies and practices.
Maintain timely, effective, and professional communications with internal and external customers and suppliers.
Maintain records, files, and other administrative duties as required.
Report accidents or incidents within the designated facility; complete reports immediately and forward them to the Operations Manager within 24 hours.
Regularly monitor working conditions to ensure team member safety and take timely corrective or disciplinary action as necessary.
Apply problem-solving techniques to resolve personnel and quality issues in a timely manner, such as 8D, 5 Why, and Kaizen Newsletters.
Perform other duties assigned by the Operations Manager or Plant Manager.