Fullfillment Center Supervisor

Safelite•Mesa, AZ

About The Position

The Fulfillment Supervisor leads a team of associates to support efficient fulfillment operations and achieve business objectives. The role promotes collaboration, develops talent, aligns daily work with field partners’ service requirements, and fosters an inclusive, positive, and accountable work environment. The supervisor develops operational plans, coordinates staffing and resources, supports continuous improvement, and oversees team performance, safety, quality, and productivity. The role also ensures compliance with applicable Federal, state, and local regulations, including OSHA, CDL, DOT, and MHE requirements.

Requirements

  • Must be at least 18 years old.
  • Valid driver's license and successful completion of a Motor Vehicle Records (MVR) check required.
  • Demonstrated ability to exceed KPIs in service-oriented industries while prioritizing quality, business partnerships, and customer outcomes.
  • People-first mentality and solution-oriented approach.

Nice To Haves

  • 1–3 years of experience in supply chain, fulfillment, or distribution.
  • 1–3 years of leadership or supervisory experience.
  • Experience with Korber or related warehouse management system (WMS) software.

Responsibilities

  • Lead associates to support efficient fulfillment operations.
  • Conduct interviews, coaching, and training to identify and develop talent.
  • Provide direction to align associates with daily operational goals and foster accountability in a positive working environment.
  • Develop and execute operational plans to optimize site throughput and meet budget targets.
  • Coordinate staffing and resources for daily operations and special projects.
  • Encourage collaboration across shifts to improve operational efficiency and support continuous improvement.
  • Oversee team performance, safety, quality, and productivity.
  • Ensure compliance with applicable Federal, state, and local regulations, including OSHA, CDL, DOT, and MHE requirements.
  • Identify health and safety risks, implement resolutions, and provide coaching or training on best practices.

Benefits

  • Competitive salary and annual bonus opportunities.
  • Weekly payday.
  • 401(k) plan with company matching.
  • Medical coverage plans.
  • Paid time off (PTO) programs.
  • Company holidays.
  • Paid volunteer days.
  • Total job benefits valued at more than $10,000.
  • Work/life balance commitment.
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